{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":3915,"path":"build-workflows/workflow-studio/activate-process-automation-designer-for-app-engine.md","title":"Activate Playbooks for App Engine","bundle":null,"doc_type":null,"release":"australia","body":"\n# Activate Playbooks for App Engine\n\nActivate Playbooks on your instance to create playbooks in App Engine.\n\n## Before you begin\n\nRole required: admin\n\n## About this task\n\nIn order to create playbooks in App Engine, you must [purchase a subscription to the ServiceNow AI Platform App Engine](https://www.servicenow.com/now-platform/app-engine/pricing.html).\n\nTo purchase this subscription, contact your ServiceNow account manager. Your account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.\n\nIf you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps to enable the **Process Automation Designer for App Engine \\[com.glide.pad.license\\]** plugin:\n\n## Procedure\n\n1.  Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.\n\n2.  Select **Request plugin** to open the **Activate Plugin** form on Now Support.\n\n3.  On the **Activate Plugin** form, provide the following information.\n\n<table id=\"table_awx_bhf_ygb\"><thead><tr><th>\n\nField\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr id=\"target-instance\"><td>\n\nWhat is your target instance\n\n</td><td>\n\nSelect the instance that you want to activate the plugin on.\n\n</td></tr><tr><td>\n\nWhich plugin would you like to activate\n\n</td><td>\n\nSelect the name of the plugin to activate.\n\n **Note:** If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the **Plugin I'm looking for is not listed** check box. Enter the plugin name in the field that appears.\n\n</td></tr><tr id=\"date-time\"><td>\n\nSelect Maintenance Date and Time\n\n</td><td>\n\nSelect the date and time to activate the plugin.\n\n</td></tr></tbody>\n</table>    For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.\n\n4.  Select **Submit**.\n\n    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.\n\n\n## Result\n\nYou can create triggers in Playbooks for [custom tables that you create](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateATable.md). Enabling the **Process Automation Designer for App Engine \\[com.glide.pad.license\\]** plugin lets you create playbooks for these tables and their [extensions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/table-extension-and-classes.md):\n\n-   Affected CIs \\[cmdb\\_outage\\_ci\\_mtom\\]\n-   Agent Capacity \\[awa\\_agent\\_capacity\\]\n-   Agent channel availability \\[awa\\_agent\\_channel\\_availability\\]\n-   Agent Presence \\[awa\\_agent\\_presence\\]\n-   Announcement \\[announcement\\]\n-   Assessment Category Result \\[asmt\\_category\\_result\\]\n-   Assessment Instance \\[asmt\\_assessment\\_instance\\]\n-   Assessment Metric \\[asmt\\_metric\\]\n-   Assessment Metric Template \\[asmt\\_template\\]\n-   Assessment Metric Type \\[asmt\\_metric\\_type\\]\n-   Assessment Metric Type Group \\[asmt\\_metric\\_type\\_group\\]\n-   Assessment Net Promoter Score \\[asmt\\_nps\\_result\\]\n-   Assessment Template Definition \\[asmt\\_template\\_definition\\]\n-   Assignment Eligibility \\[awa\\_eligibility\\_pool\\]\n-   Assignment Rule \\[awa\\_assignment\\_rule\\]\n-   Audit \\[cert\\_audit\\]\n-   Audit Result \\[cert\\_audit\\_result\\]\n-   AWA Agent Presence and Capacity \\[awa\\_agent\\_presence\\_capacity\\]\n-   AWA Document Size \\[awa\\_document\\_size\\]\n-   Base Configuration Item \\[cmdb\\]\n-   Building \\[cmn\\_building\\]\n-   Business Calendar \\[business\\_calendar\\]\n-   Certification Template \\[cert\\_template\\]\n-   CI Relation Filter \\[cmdb\\_rel\\_filter\\]\n-   CI Relationship \\[cmdb\\_rel\\_ci\\]\n-   CI Relationship Rollup \\[cmdb\\_rel\\_rollup\\]\n-   CI Relationship Type \\[cmdb\\_rel\\_type\\]\n-   CI/User Relationship Type \\[cmdb\\_rel\\_user\\_type\\]\n-   CIs Affected \\[task\\_ci\\]\n-   CMDB Group \\[cmdb\\_group\\]\n-   CMDB Group Event Queue \\[cmdb\\_group\\_event\\_queue\\]\n-   CMDB Group Type \\[cmdb\\_group\\_type\\]\n-   CMDB Health Configuration \\[cmdb\\_health\\_config\\]\n-   CMDB Health Metric \\[cmdb\\_health\\_metric\\]\n-   CMDB Health Result \\[cmdb\\_health\\_result\\]\n-   CMDB Health Scorecard \\[cmdb\\_health\\_scorecard\\]\n-   Company \\[core\\_company\\]\n-   Connection &amp; Credential Aliases \\[sys\\_alias\\]\n-   Connection &amp; Credential Templates \\[sys\\_alias\\_templates\\]\n-   Cost Center \\[cmn\\_cost\\_center\\]\n-   Country \\[core\\_country\\]\n-   Department \\[cmn\\_department\\]\n-   Direct Relationships \\[cmdb\\_related\\]\n-   \\[dms\\_document\\]\n-   Draft Document \\[draft\\_document\\]\n-   Follow On Task \\[cert\\_follow\\_on\\_task\\]\n-   Group \\[sys\\_user\\_group\\]\n-   Group Member \\[sys\\_user\\_grmember\\]\n-   Group Queue Priority \\[awa\\_group\\_queue\\_priority\\]\n-   Group Relationship \\[cmdb\\_rel\\_group\\]\n-   Group Role \\[sys\\_group\\_has\\_role\\]\n-   Group Skill \\[sys\\_group\\_has\\_skill\\]\n-   Guided Setup Task \\[gsw\\_task\\]\n-   Holiday \\[sys\\_holiday\\]\n-   Impacted CIs \\[task\\_cmdb\\_ci\\_service\\]\n-   Inbox Layout \\[awa\\_inbox\\_layout\\]\n-   Interaction \\[interaction\\]\n-   IP Address Pool \\[cmdb\\_ip\\_address\\_pool\\]\n-   IP Address Range \\[cmdb\\_ip\\_address\\_range\\]\n-   IP Address to DNS Name \\[cmdb\\_ip\\_address\\_dns\\_name\\]\n-   IP Service \\[cmdb\\_ip\\_service\\]\n-   KB Submission \\[kb\\_submission\\]\n-   Knowledge \\[kb\\_knowledge\\]\n-   Knowledge Base \\[kb\\_knowledge\\_base\\]\n-   Knowledge Category \\[kb\\_category\\]\n-   Knowledge Feedback \\[kb\\_feedback\\]\n-   Knowledge Feedback Task \\[kb\\_feedback\\_task\\]\n-   Knowledge Use \\[kb\\_use\\]\n-   Location \\[cmn\\_location\\]\n-   Metric \\[metric\\_instance\\]\n-   Model Category \\[cmdb\\_model\\_category\\]\n-   Offer Details \\[awa\\_offer\\_details\\]\n-   OS User \\[cmdb\\_os\\_user\\]\n-   Outage \\[cmdb\\_ci\\_outage\\]\n-   Page \\[sp\\_page\\]\n-   Peer Relationships \\[cmdb\\_peer\\]\n-   People Relationship \\[cmdb\\_rel\\_person\\]\n-   Presence State \\[awa\\_presence\\_state\\]\n-   Private Task \\[vtb\\_task\\]\n-   Product Model \\[cmdb\\_model\\]\n-   Queue \\[awa\\_queue\\]\n-   Related Entry \\[cmdb\\_related\\_entry\\]\n-   Report \\[sys\\_report\\]\n-   Role \\[sys\\_user\\_role\\]\n-   Roster \\[cmn\\_rota\\_roster\\]\n-   Rotation Escalation \\[cmn\\_rota\\_escalation\\]\n-   Scheduled Suite Run \\[sys\\_atf\\_schedule\\_run\\]\n-   Service \\[cmdb\\_ip\\_service\\_ci\\]\n-   Service Portal \\[sp\\_portal\\]\n-   Shift \\[cmn\\_rota\\]\n-   Shift Escalation Set \\[cmn\\_rota\\_escalation\\_set\\]\n-   Shift Escalation Step Definition \\[cmn\\_rota\\_esc\\_step\\_def\\]\n-   Skill Category \\[cmn\\_skill\\_category\\]\n-   Skill Level \\[cmn\\_skill\\_level\\]\n-   Skill Level Type \\[cmn\\_skill\\_level\\_type\\]\n-   Subscribers \\[cmdb\\_subscriber\\]\n-   Template \\[sys\\_template\\]\n-   Test \\[sys\\_atf\\_test\\]\n-   Test Results \\[sys\\_atf\\_test\\_result\\]\n-   Test Suite \\[sys\\_atf\\_test\\_suite\\]\n-   Test Suite Result \\[sys\\_atf\\_test\\_suite\\_result\\]\n-   Test Suite Test \\[sys\\_atf\\_test\\_suite\\_test\\]\n-   Test Template \\[sys\\_atf\\_test\\_template\\]\n-   Theme \\[sp\\_theme\\]\n-   Ticket \\[ticket\\]\n-   \\[universal\\_request\\]\n-   User \\[sys\\_user\\]\n-   User Skill \\[sys\\_user\\_has\\_skill\\]\n-   Vendor Type \\[vendor\\_type\\]\n-   Work Item \\[awa\\_work\\_item\\]\n-   Work Item Rejection \\[awa\\_work\\_item\\_rejection\\]\n-   Work Item Sizing \\[awa\\_work\\_item\\_sizing\\]\n-   Work Item Sort Order \\[awa\\_queue\\_item\\_sorting\\]\n\n**Note:** If you create a custom table such as My Table \\[x\\_my\\_table\\], you can create playbooks that trigger from it. However, you cannot create a playbook that triggers from a table belonging to another Process Automation Designer plugin.\n\n**Parent Topic:**[Activate Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/activate-process-automation-designer.md)\n\n"}}