{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":3917,"path":"build-workflows/workflow-studio/activate-process-automation-designer-for-fsm.md","title":"Activate Playbooks for Field Service Management","bundle":null,"doc_type":null,"release":"australia","body":"\n# Activate Playbooks for Field Service Management\n\nActivate Workflow Studio Playbooks on your instance so that you can create Playbooks triggered by tables.\n\n## Before you begin\n\nRole required: Admin.\n\n## About this task\n\nIn order to create Playbooks in Workflow Studio that are triggered by Field Service Management tables, you must [purchase a subscription to Field Service Management](https://www.servicenow.com/lpgp/pricing-field-service-management.html).\n\nTo purchase this subscription, contact your ServiceNow account manager. Your account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.\n\nIf you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps to enable the **Playbooks for Field Service Management \\[com.sn\\_fsm\\_playbook\\]** plugin:\n\n## Procedure\n\n1.  Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.\n\n2.  Select **Request plugin** to open the **Activate Plugin** form on Now Support.\n\n3.  On the **Activate Plugin** form, provide the following information.\n\n<table id=\"table_awx_bhf_ygb\"><thead><tr><th>\n\nField\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr id=\"target-instance\"><td>\n\nWhat is your target instance\n\n</td><td>\n\nSelect the instance that you want to activate the plugin on.\n\n</td></tr><tr><td>\n\nWhich plugin would you like to activate\n\n</td><td>\n\nSelect the name of the plugin to activate.\n\n **Note:** If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the **Plugin I'm looking for is not listed** check box. Enter the plugin name in the field that appears.\n\n</td></tr><tr id=\"date-time\"><td>\n\nSelect Maintenance Date and Time\n\n</td><td>\n\nSelect the date and time to activate the plugin.\n\n</td></tr></tbody>\n</table>    For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.\n\n4.  Select **Submit**.\n\n    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.\n\n\n## Result\n\nEnabling the **Playbooks for Field Service Management \\[com.sn\\_fsm\\_playbook\\]** plugin lets you create Playbooks for these tables and their [extensions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/table-extension-and-classes.md):\n\n-   Work Task Flow \\[sf\\_work\\_task\\]\n-   Work Order Flow \\[sf\\_work\\_order\\]\n-   Work Order Task \\[wm\\_Task\\]\n-   Work Order \\[wm\\_order\\]\n-   Work Order Model \\[cmdb\\_workorder\\_product\\_model\\]\n-   Work Task Model \\[cmdb\\_worktask\\_product\\_model\\]\n-   Work Type \\[wm\\_work\\_type\\]\n-   Agent Personal Schedule \\[agent\\_events\\]\n-   Appointment Booking \\[sn\\_apptmnt\\_booking\\_appointment\\_booking\\]\n-   Questionnaire \\[wm\\_questionnaire\\]\n-   Service Order Task \\[sm\\_task\\]\n-   Service Order Task Template Dependency \\[sm\\_m2m\\_task\\_template\\_dependency\\]\n-   Asset Usage \\[sm\\_asset\\_usage\\]\n-   Part Requirement \\[sm\\_part\\_requirement\\]\n-   Service Management Incidentals \\[sm\\_incidentals\\]\n\n**Parent Topic:**[Activate Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/activate-process-automation-designer.md)\n\n"}}