{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":4861,"path":"conversational-interfaces/virtual-agent/configure-virtual-agent-api.md","title":"Configuring Virtual Agent API","bundle":null,"doc_type":null,"release":"australia","body":"\n# Configuring Virtual Agent API\n\nConfigure Virtual Agent API to connect ServiceNow Virtual Agent and Live Agent with any conversational interface.\n\nReview these sections to configure Virtual Agent API.\n\n1.  [Install Virtual Agent API](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/install-virtual-agent-api.md).\n2.  [Review the inbound REST endpoint and configure inbound authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-send-request.md).\n3.  [Configure output response REST endpoint and outbound authentication for the Virtual Agent API \\(v4.1 or above\\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-response-endpoint-auth-va-api.md).\n4.  [Test your Virtual Agent API configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-api-test.md).\n\n-   **[Install Virtual Agent API](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/install-virtual-agent-api.md)**  \nInstall the Virtual Agent API app to integrate any chat interface or a bot with ServiceNow® Virtual Agent or Agent Chat.\n-   **[Review the inbound REST endpoint and configure inbound authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-send-request.md)**  \nAfter you install the Virtual Agent API, navigate to the Scripted REST API resource to review the endpoint and set up authentication.\n-   **[Configure output response REST endpoint and outbound authentication for the Virtual Agent API \\(v4.1 or above\\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-response-endpoint-auth-va-api.md)**  \nSpecify the outbound endpoint URL to which the Virtual Agent responses are posted. Configure outbound authentication.\n-   **[Test your Virtual Agent API configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-api-test.md)**  \nTest your Virtual Agent API configuration using API testing tool.\n\n**Parent Topic:**[Virtual Agent API](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/virtual-agent-api-landing-page.md)\n\n"}}