{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":4949,"path":"conversational-interfaces/virtual-agent/enable-async-mode-secondary-sn-bot.md","title":"Enable asynchronous mode on the secondary ServiceNow Virtual Agent instance","bundle":null,"doc_type":null,"release":"australia","body":"\n# Enable asynchronous mode on the secondary ServiceNow Virtual Agent instance\n\nEnable asynchronous mode on the secondary ServiceNow Virtual Agent instance to use ServiceNow® Virtual Agent as a secondary bot with Virtual Agent Bot Interconnect.\n\n## Before you begin\n\nRole required: admin\n\n## Procedure\n\n1.  On the secondary bot instance, navigate to **All** &gt; **System Web Services** &gt; **Outbound** &gt; **REST Message**.\n\n2.  Select the VA Bot to Bot record.\n\n3.  In the Endpoint field, specify the outbound endpoint URL of the primary ServiceNow® instance to which the Virtual Agent responses are posted. `http://<primary instance>/api/sn_va_bot_ic/bot_interconnect/va_api_response`\n\n4.  In the Authentication tab, set the Authentication type field to either Basic or OAuth 2.0.\n\n    For more information on configuring a basic authentication profile and OAuth 2.0 profile, see Configure a REST message with basic auth and Configure a REST message with OAuth respectively.\n\n5.  Click **Update**.\n\n6.  In the HTTP Methods section, select the postMessage method and specify the endpoint URL. `http://<primary instance>/api/sn_va_bot_ic/bot_interconnect/va_api_response`\n\n7.  Click **Update**.\n\n\n**Parent Topic:**[Use ServiceNow Virtual Agent as a secondary bot in synchronous or asynchronous mode](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/use-servicenow-virtual-agent-as-a-secondary-bot-in-synchronous-or-asynchronous-mode_0.md)\n\n"}}