{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":10424,"path":"employee-service-management/employee-experience-foundation/mw-setup-botid.md","title":"Configure bot ID and AI assistant","bundle":null,"doc_type":null,"release":"australia","body":"\n# Configure bot ID and AI assistant\n\nSpecify the bot ID to configure Moveworks AI assistant on Employee Center portal.\n\n## Before you begin\n\nConfirm that you have the appropriate entitlements for the application.\n\n**Note:** To save the page with Bot ID, verify that the your application scope is selected to ServiceNow Otto Chat Integration.\n\nRole required: admin\n\n## About this task\n\nCopy the bot ID from **Moveworks** > **Chat Platform** > **Manage Chatbots**. For more information, see [Embedded AI Assistant Installation-ServiceNow](https://help.moveworks.com/docs/moveworks-for-web-installation-servicenow).\n\n**Note:** You need not perform other steps or provide any REST API details.\n\n## Procedure\n\n1.  Navigate to **All** > **Employee Center** > **Moveworks Assistant Setup**.\n\n2.  Add **Bot ID** which can be found from the **Manage Chatbots** record from Moveworks.\n\n    For detailed Bot ID instructions, see [Embedded AI Assistant Installation-ServiceNow](https://help.moveworks.com/docs/moveworks-for-web-installation-servicenow).\n\n3.  Specify the initialization options in JSON format for Moveworks integration.\n\n    \\[Omitted image \"mw-embed-ai-botid.png\"\\] Alt text: Example for illustration purpose only, Embedded AI Assistant setup for Moveworks\n\n    You can configure initialization options, for example, To adjust width and height\n\n    ```\n    \n    \"styles\": {\n       \"bottom\": \"20px\",\n       \"right\": \"20px\",\n       \"width\": \"400px\",\n       \"height\": \"600px\"\n    }\n    \n    ```\n\n    **Note:** The integrationId value must match the connector name on the Moveworks side for [authentication steps](https://help.moveworks.com/ai-assistant/ai-assistant-web-surfaces/moveworks-for-web/moveworks-for-web-installation-servicenow#installation-steps).\n\n    For complete configuration with branding\n\n    ```\n    \n    {\"integrationId\":\"securitytest5\"\n    \"styles\": {\n       \"bottom\": \"30px\",\n       \"right\": \"30px\",\n       \"z_index\": \"9999\"\n    },\n    \"theme\": {\n       \"primary_color\": \"#5550DD\",\n       \"font_family\": \"Arial, sans-serif\"\n    }\n    }\n    ```\n\n    **Note:** While installing to a **Moveworks GovCloud** instance, ignore the 'Failed to update config' error. The process installs the required assets.\n\n    Complete the setup by following these steps:\n\n    1.  Navigate to the `sys_properties` table and locate the `sn_ex_mw_chat_int.webchat.initialization_options` property.\n    2.  Update its value to `{\"serverUrl\": \"https://webchat.moveworksgov.com\"}`.\n    3.  Select **Save**.\n4.  Select **Save configuration**.\n\n\n## Result\n\nThe Moveworks application is ready for use. You can access the features and functionality per your role permissions.\n\n## What to do next\n\nYou can perform the following actions:\n\n-   Verify the Moveworks chatbot visibility from **All** > **Self-Service** > **Employee Center** portal. For more information, see [Use Otto Chat Integration on employee portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/mw-employee-chat-ui.md).\n-   Test basic functionality by invoking the assistant and asking a sample question.\n-   Check system properties and verify that all Moveworks specific properties are configured properly.\n\n**Related topics**  \n\n\n[ServiceNow Otto Chat Integration reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/mw-ec-integration-reference.md)\n\n"}}