{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":10447,"path":"employee-service-management/employee-experience-foundation/notify-connector-ms-teams.md","title":"Notify connector for Microsoft Teams","bundle":null,"doc_type":null,"release":"australia","body":"\n# Notify connector for Microsoft Teams\n\nNotify connector for Microsoft Teams enables you to manage and initiate a Microsoft Teams meeting directly from any record such as an incident, or a task.\n\n## Key Features\n\n-   Start and end Microsoft Teams meetings directly from any record such as an incident or a task or from the major incident workbench.\n-   Manage a Microsoft Teams meeting by adding or removing participants.\n\n## System Requirements\n\nInstall the ServiceNow IntegrationHub Installer \\(com.glide.hub.integrations\\) plugin to design the integration flows in the Flow Designer application. For more information, see [Request IntegrationHub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/request-ih-overview.md).\n\n## Next procedures\n\nYou must perform the following activities to integrate Notify connector for Microsoft Teams with ServiceNow:\n\n1.  [Install Notify connector for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-notify-ms-teams.md)\n2.  [Setting up the ServiceNow instance for Microsoft Teams integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-tenants.md)\n    -   [Integrate Notify connector pre-published app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-notify-ms-teams-multi-tenant.md)\n    -   [Integrating Notify connector self-configured app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-notify-ms-teams-single-tenant.md)\n\nTo allow the agents to work and manage the major incidents from Major Incident Management \\(MIM\\) workbench through Microsoft Teams, see [Configure Notify connector for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/config-notify-ms-teams.md).\n\nTo use Notify connector for Microsoft Teams in ServiceNow instance, see [Use Notify connector for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/c-agent-ex-use-nc.md).\n\n**Parent Topic:**[Explore Microsoft Teams integration for Agent Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/c_agent_experience.md)\n\n**Related topics**  \n\n\n[Meeting Extensions for Microsoft Teams]()\n\n"}}