{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":13241,"path":"employee-service-management/talent-feedback/create-template-feedback-ai.md","title":"Create feedback template using survey designer","bundle":null,"doc_type":null,"release":"australia","body":"\n# Create feedback template using survey designer\n\nAs an admin, you can create feedback templates using survey designer that managers can use to collect specific feedback.\n\n## Before you begin\n\nRole required: admin\n\n-   Ensure Scope/Application of the Survey Template is **Talent feedback \\(sn\\_tf\\)**\n-   Ensure the Active field on the Survey Template \\(**asmt\\_metric\\_type\\) is true**\n-   Ensure Publish State on the Survey Template is **Published**\n-   Ensure ALL metrics \\(questions in the survey\\) have datatype: **scale, numericscale, or string ONLY**\n\n## Procedure\n\n1.  Navigate to **All** > **Survey** > **View Surveys**.\n\n2.  Open a survey definition in Survey Designer.\n\n3.  Select the **Configuration** tab.\n\n4.  On the Survey Designer Configuration form, fill in the fields.\n\n    For a description of the field values, see [Survey Designer Configuration form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/survey-design-config-form.md).\n\n    **Note:**\n\n    -   The default value of a survey's duration field is 14 days. For a feedback template, it should be modified to 0 days.\n    -   A survey instance is created for every feedback request sent using a feedback template, and every instance has a Due Date field. This due date field is overwritten by the due date given by the manager in the agent flow during feedback request creation.\n    -   The description of the survey is shown to the managers in the agent flow during the template selection step.\n5.  Select the **Availability** tab and complete the form.\n\n\n"}}