{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":15357,"path":"field-service-management/workforce-optimization-for-field-service/activate-fsm-crew-scheduling.md","title":"Activate Field Service Crew Operations","bundle":null,"doc_type":null,"release":"australia","body":"\n# Activate Field Service Crew Operations\n\nYou can activate the Field Service Crew Operations plugin \\(com.snc.fsm\\_crew\\_scheduling\\) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.\n\n## Before you begin\n\nField Service Crew Operations requires the Field Service Management \\[com.snc.work\\_management\\] plugin. For more information about activating Field Service Management, see [Activate Field Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/t_ActivateFieldServiceManagement.md). Ensure that these plugins are activated before you install Field Service Crew Operations.\n\nRole required: admin.\n\n## About this task\n\nThe following items are installed with Field Service Crew Operations:\n\n-   Roles\n-   Tables\n-   Business rules\n\nFor more information, see [Field Service Crew Operations components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/crew-scheduling-components.md).\n\n## Procedure\n\n1.  Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.\n\n2.  Find the Field Service Crew Operations plugin \\(com.snc.fsm\\_crew\\_scheduling\\) using the filter criteria and search bar.\n\n    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.\n\n3.  If demo data is available and you want to install it, click **Load demo data**.\n\n    Demo data comprises sample records that describe application features for common use cases. Load demo data when you first install the application on a development or test instance.\n\n4.  Select **Install** to start the installation process.\n\n    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`\n\n    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).\n\n\n## Result\n\nThe Field Service Crew Operations plugin when activated successfully adds the **sn\\_fsm\\_crew.work.management.allow.undersized.crew.taskassignment** property to the Field Service Management system properties. For more information, see [Properties installed with Field Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/field-service-management/r_PropInstallWFieldServMgmnt.md).\n\n"}}