{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":18181,"path":"governance-risk-compliance/regulatory-change-management-service-portal/roles-installed-rcm.md","title":"User roles in Regulatory Change Management","bundle":null,"doc_type":null,"release":"australia","body":"\n# User roles in Regulatory Change Management\n\nStakeholders in the Regulatory Change Management \\(RCM\\) application have different roles and responsibilities.\n\nThe Regulatory Change Management application roles are installed with the activation of the GRC: Regulatory Change Management application. The customization or extension of configuration is not allowed. Only the users with GRC Admin roles can do the configurations setup. The application involves the following types of roles.\n\n<table id=\"table_npk_pgd_mmb\"><thead><tr><th>\n\nRole titles and names\n\n</th><th>\n\nDescription\n\n</th><th>\n\nAvailable roles\n\n</th></tr></thead><tbody><tr><td>\n\nRCM Admin \\[sn\\_grc\\_reg\\_change.admin\\]\n\n</td><td>\n\nThe RCM Admin has access to all the aspects of the Regulatory Change Management application.\n\n</td><td>\n\n-   sn\\_grc\\_reg\\_change.it\\_admin\n-   sn\\_grc\\_reg\\_change.manager\n\n</td></tr><tr><td>\n\nRCM IT \\(Information Technology\\) Admin \\[sn\\_grc\\_reg\\_change.it\\_admin\\]\n\n</td><td>\n\nThe RCM IT Admin sets up the integrations with third-party regulatory intelligence providers. The RCM IT Admin troubleshoots issues, if any.\n\n</td><td>\n\n-   connection\\_admin\n-   action\\_designer\n-   import\\_admin\n-   credential\\_admin\n-   flow\\_designer\n-   oauth\\_admin\n-   sn\\_grc.developer\n\n **Note:** The GRC User role \\(sn\\_grc.user\\) contains the GRC Business User role \\(sn\\_grc.business\\_user\\). For more information, see [Common roles in Governance, Risk, and Compliance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/grc-common-roles.md).\n\n</td></tr><tr><td>\n\nRCM Manager \\[sn\\_grc\\_reg\\_change.manager\\]\n\n</td><td>\n\nThe RCM Manager assigns regulatory alerts and monitors regulatory change tasks and action tasks.**Note:** A group titled as **RCM Managers** is added under **Groups** in the **User Administration** panel under the Regulatory Change Management application. The RCM Managers group reviews the regulatory tasks workflow, ensuring regulatory compliance. The users who belong to this group must have the sn\\_grc\\_reg\\_change.manager role.\n\n</td><td>\n\nsn\\_grc\\_reg\\_change.user\n\n</td></tr><tr><td>\n\nRCM User \\[sn\\_grc\\_reg\\_change.user\\]\n\n</td><td>\n\nThe RCM User assesses the applicability of the alerts, initiates impact assessments, responds to impact assessment questionnaires, and completes the assigned regulatory change tasks and action tasks.\n\n</td><td>\n\n-   sn\\_compliance.reader\n-   sn\\_risk.reader\n\n</td></tr><tr><td>\n\nRegulatory change AI user\\[sn\\_grc\\_comp\\_genai.reg\\_change\\_ai\\_user\\]\n\n</td><td>\n\nProvides RCM generative AI rights to the userGenAI roles must be combined with the RCM User \\[sn\\_grc\\_reg\\_change.user\\] role to use agentic workflows and generative AI skills.\n\n</td><td>\n\nNone\n\n</td></tr><tr><td>\n\nRegulatory change AI agent user \\[sn\\_grc\\_comp\\_genai.reg\\_change\\_ai\\_agent\\_user\\]\n\n</td><td>\n\nProvides Now Assist Panel rights to the user.GenAI roles must be combined with the RCM User \\[sn\\_grc\\_reg\\_change.user\\] role to use agentic workflows and generative AI skills.\n\n</td><td>\n\n-   now\\_assist\\_panel\\_user\n-   sn\\_grc\\_comp\\_genai.reg\\_change\\_ai\\_user\n\n</td></tr></tbody>\n</table>**Parent Topic:**[Regulatory Change Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/regulatory-change-management-service-portal/rcm-reference.md)\n\n"}}