{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":19677,"path":"impact/accelerator-and-initiative-list/jumpstart-cmdb.md","title":"Jumpstart Your CMDB","bundle":null,"doc_type":null,"release":"australia","body":"\n# Jumpstart Your CMDB\n\nThe Jumpstart Your Configuration Management Database \\(CMDB\\) Accelerator provides a demonstration of the possibilities and capabilities of CMDB.\n\n## Overview\n\nJumpstart Your CMDB provides Impact customers with a comprehensive overview of platform CMDB capabilities to ensure customers have a sound understanding of CMDB fundamentals and a strategic plan for success. Our goal is to place customers in a position for success from the very start, enabling you to create a strategy for leveraging ServiceNow resources. Resources include the CMDB Workspace, CI Class Manager, and Reconciliation rules to streamline working in your CMDB. See [Configuration Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/manage-cmdb.md) for information on CMDB.\n\n## Package Availability\n\n**Note:** This Accelerator is available for Impact Guided, Guided+ \\(Strategic Value or Platform Governance\\), Advanced, and Total packages.\n\nOffered pursuant to the applicable ServiceNow Impact Package and Accelerator descriptions available at [https://www.servicenow.com/legal/servicenow-impact.html](https://www.servicenow.com/legal/servicenow-impact.html).\n\n## What you get\n\n-   **Session Preparation**\n\n    The Technical Accelerator Consultant:\n\n    -   Provisions a temporary instance\n    -   Installs or updates necessary CMDB related plugins\n-   **Customer Coaching Session \\#1 \\(up to 90 min\\)**\n\n    Includes the following:\n\n    -   Overview and demonstrate CMDB\n    -   Review of the functionality of CMDB tools:\n        -   CMDB workspace\n        -   Identification Reconciliation Engine\n        -   CMDB Data Manager\n        -   CMDB health dashboards\n    -   Temporary instance with 30 days granted access\n-   **Customer Coaching Session \\#2 \\(Optional upon Customer request – up to 60 min\\)**\n\n    Opportunity for Q&amp;A related to CMDB\n\n\n## Requested customer resources\n\n<table id=\"table_gg4_g12_fsb\"><thead><tr><th>\n\nCustomer Resource \n\n</th><th>\n\nResponsibilities \n\n</th></tr></thead><tbody><tr><td>\n\nPlatform Owner \\(Required\\)\n\n</td><td>\n\nResponsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform.\n\n</td></tr><tr><td>\n\nSystem Administrator\\(s\\) \\(Required\\)\n\n</td><td>\n\nMaintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features.\n\n</td></tr><tr><td>\n\nProcess Owner\\(s\\) \\(Required\\)\n\n</td><td>\n\nA senior leader within each business unit for each major process or service \\(e.g., incident, change, employee onboarding\\) who is accountable for ensuring the process is fit for purpose.\n\n</td></tr><tr><td>\n\nDeveloper\\(s\\) \\(Recommended\\)\n\n</td><td>\n\nWrites code for the ServiceNow platform.\n\n</td></tr><tr><td>\n\nTrusted Service Partners \\(Recommended\\)\n\n</td><td>\n\nAttends ServiceNow Impact Accelerator coaching session\\(s\\) to understand leading practices and potentially support customer going forward.\n\n</td></tr></tbody>\n</table>## Requested information / access\n\nRefer to the applicable Impact Accelerator description available at [https://www.servicenow.com/legal/servicenow-impact.html](https://www.servicenow.com/legal/servicenow-impact.html)\n\n## Exceptions\n\nThis Impact Accelerator in its entirety or portions of the Impact Accelerator Activities may not be available to customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, to self-hosted customers, or in other restricted environments.\n\nServiceNow is not responsible for implementing any of the recommended CMDB configuration changes in Customer’s sub-production or production instances.\n\n"}}