{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":19928,"path":"impact/impact-roles.md","title":"Roles installed with Impact","bundle":null,"doc_type":null,"release":"australia","body":"\n# Roles installed with Impact\n\nImpact offers many roles to assign to fit your business needs. When you log in to Impact, you’ll see a personalized view of your objectives, metrics, and recommendations tied directly to your role.\n\nImpact platform roles control access across administration, development support, code scanning, system monitoring, and user engagement. Assign roles based on user responsibilities and access requirements.\n\n\n
\n\nCategory\n\n\n\nRole\n\n\n\nAPI Role Name\n\n\n\nKey Capabilities\n\n
\n\nAdministrative\n\n\n\nImpact Platform Owner\n\n\n\nsn\\_impact\\_common.Impact Platform Owner\n\n\n\n- Full access to all Impact features\n- Premium access management for Instance Observer and Developer Support\n- Access Platform Owner dashboard\n- Request Accelerators and advisory sessions\n- Can't assign or configure roles to users or groups \\(See Impact App Admin\\)\n\n
\n\nAdministrative\n\n\n\nImpact Portfolio Owner\n\n\n\nsn\\_impact\\_common.Impact Portfolio Owner\n\n\n\n- Full CRUD on Impact tables\n- Access Platform Owner dashboard\n- Request Accelerators and advisory sessions\n\n
\n\nAdministrative\n\n\n\nImpact Permissions Authorizer\n\n\n\nImpact Permissions Authorizer\n\n\n\n- Approve permissions for Impact features requiring consent\n- Manage initiative permissions\n- Manage group permissions\n- Approve pending activity requests\n- Decline pending activity requests\n\n
\n\nAdministrative\n\n\n\nImpact Admin\n\n\n\nsn\\_impact\\_common.Impact Admin \\(BDA\\)\n\n\n\n- Full access to all Impact features\n- Premium access management for Instance Observer and Developer Support\n- User account management\n- Day-to-day platform administration\n\n
\n\nAdministrative and Scan Engine\n\n\n\nImpact App Admin\n\n\n\nsn\\_impact\\_common.Impact App Admin\n\n\n\n- Full CRUD access to Impact tables\n- Assign and configure roles to users or groups\n- Configure Platform Health\n- Scan Engine capabilities:\n - Manage scan settings\n - Manage exception reasons\n - Initiate scans\n - Execute scans\n\n
\n\nDevelopment and Scan Engine\n\n\n\nImpact Developer\n\n\n\nsn\\_impact\\_common.Impact Developer\n\n\n\n- Access Scan Engine findings and developer workflows\n- View personal technical debt and findings\n- Perform on-demand scans excluding scheduled scans\n- Access developer dashboard\n- View Scan Engine results\n- Submit exception requests\n\n
\n\nDevelopment and Scan Engine\n\n\n\nDevelopment Team Lead\n\n\n\nsn\\_impact\\_common.Impact Development Team Lead\n\n\n\n- View all team findings and scan results\n- Manage team members\n- Approve exception requests\n- Decline exception requests\n- Access Development Team Lead dashboard\n- Perform on-demand scans excluding scheduled scans\n\n
\n\nDevelopment and Support\n\n\n\nImpact Developer Support\n\n\n\nImpact Developer Support\n\n\n\n- Submit Developer Support cases for break-fix troubleshooting for Advanced and Total packages\n- Request custom development work\n\n
\n\nScan Engine\n\n\n\nScan Engine Admin\n\n\n\nsn\\_se.scan\\_engine\\_admin\n\n\n\n- Full access to all Scan Engine functions and results\n- Configure and manage Scan Engine\n- Manage exception reasons\n- Manage approval workflows\n- Enable AI-generated code fix capabilities\n- View all scan results and findings\n- Initiate scans\n\n
\n\nScan Engine\n\n\n\nScan Engine User\n\n\n\nsn\\_se.scan\\_engine\\_user\n\n\n\n- Access Scan Engine findings\n- View scan initiation buttons without initiation functions\n- View Scan Engine results\n\n
\n\nScan Engine\n\n\n\nAI Fix User\n\n\n\nsn\\_impact\\_gen\\_ai\\_ai\\_fix\\_user\n\n\n\n- Access AI-generated code fix capabilities\n- View code fix suggestions from Now Assist\n- Apply AI-generated remediation code\n\n
\n\nScan Engine\n\n\n\nInternal REST Integration\n\n\n\nsn\\_iu\\_internal\\_rest\\_integration\n\n\n\n- Enable REST API integration for Scan Engine\n- Sync Scan Engine definitions\n- Sync exception reasons\n- Sync Update Set scanning data\n- Perform automated data synchronization\n\n
\n\nInstance Observer\n\n\n\nIO Standard\n\n\n\nio\\_standard\n\n\n\n- Full access to all Instance Observer features\n- Create alert rules, manage alert rules, manage alert groups\n- Access performance dashboards, generate reports, manage dashboards, triage alerts\n- Schedule reports\n- Access availability insights\n\n
\n\nInstance Observer\n\n\n\nIO Read Only\n\n\n\nio\\_readonly\n\n\n\n- View alerts\n- View rules\n- View integrations\n- View reports\n\n
\n\nUser-Level\n\n\n\nImpact Executive\n\n\n\nsn\\_impact\\_common.Impact Executive\n\n\n\n- Read access to all Impact features\n- Access Executive Dashboards, Scan Engine\n- Access strategic documents, capability maps, adoption roadmaps, objectives, and value journey\n- Create and update conversations\n\n
\n\nUser-Level\n\n\n\nImpact User\n\n\n\nsn\\_impact\\_common.Impact User\n\n\n\n- Read-only access to Impact\n- Read-only access to all tables\n- Create and update conversations\n\n
\n\nUser-Level\n\n\n\nImpact Partner\n\n\n\nsn\\_impact\\_common.Impact Partner\n\n\n\n- Read-only access to Impact\n- Read access to Capabilities Maps, Product Adoption Roadmaps, Objectives, and Accelerators\n- Request advisory sessions\n\n
**Parent Topic:**[Impact reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/impact-reference.md)\n\n"}}