{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":24601,"path":"intelligent-experiences/vault-summarize-access-observer-logs-ai-agent.md","title":"Summarize Access Observer logs AI agent","bundle":null,"doc_type":null,"release":"australia","body":"\n# Summarize Access Observer logs AI agent\n\nThis ServiceNow Vault agent summarizes access observer logs and provides detailed breakdowns by caller type, users, and roles for specific table and column combinations.\n\n## Workflow\n\n1.  Check the user has the security\\_admin role \\(required.\\)\n2.  Retrieve available table/column combinations that have Access Observer logs, display them with log counts, and let the user pick one.\n3.  Confirm logs exist for the selected table-column pair.\n4.  For each of the seven supported caller types \\(UI action, UI page, script include, scripted REST API, scheduled jobs, business rule, and unidentified sources\\). Retrieve the access logs and display a summary showing total accesses, users, roles, and caller sources.\n5.  Point the user to the **Field Encryption with Vault module** skill for encrypting the field and creating module access policies.\n\n<table><thead><tr><th>\n\nField\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nAllow third party to access this AI agent\n\n</td><td>\n\nWhen enabled, third-party AI agents can use this agent. This value is off \\(false\\) by default. This setting is defined in the AI Agent configs \\[sn\\_aia\\_agent\\_config\\] table on the External discoverable field.\n\n</td></tr><tr><td>\n\nAllow AI specialists to access this AI agent\n\n</td><td>\n\nWhen enabled, AI specialists can use this agent. This value is off \\(false\\) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \\[sn\\_aia\\_agent\\_config\\] table on the Specialist enabled field.\n\n</td></tr><tr><td>\n\nManage long-term memory\n\n</td><td>\n\nWhen enabled, all previous user interactions are used as context for the LLM. This value is off \\(false\\) by default. This setting is defined by the **sn\\_aia.ltm.enable\\_long\\_term\\_memory** system property. For more information, see [ServiceNow Otto AI agents reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-aia-reference.md).\n\n</td></tr><tr><td>\n\nTools\n\n</td><td>\n\n-   **Script**\n\nCheck access log counts by caller type\n\nCheck if user has security admin role\n\nGet Access Logs\n\nList available table and column combinations\n\n\n</td></tr><tr><td>\n\nAllowed user roles The specific user roles that can access this AI agent.\n\n</td><td>\n\nsnc\\_internal, snc\\_internal\n\n</td></tr><tr><td>\n\nData access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.\n\n</td><td>\n\nsecurity\\_admin, sn\\_vault\\_console.vault\\_console\\_admin\n\n</td></tr><tr><td>\n\nTriggers\n\n</td><td>\n\nOptional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/add-trigger-aia.md).\n\n</td></tr><tr><td>\n\nChannels\n\n</td><td>\n\nConfigure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/configure-now-assist-va.md).\n\n</td></tr><tr><td>\n\nUsed in agentic workflows\n\n</td><td>\n\nSummarize Access Observer logs\n\n</td></tr></tbody>\n</table>Learn more about ServiceNow Vault at [ServiceNow Vault](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/servicenow-vault-landing.md).\n\n**Parent Topic:**[ServiceNow Vault AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/vault-ai-agents-overview.md)\n\n"}}