{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":25903,"path":"it-asset-management/software-asset-management/config-console-overview.md","title":"Configuration Console overview","bundle":null,"doc_type":null,"release":"australia","body":"\n# Configuration Console overview\n\nThe Configuration Console organizes configuration items, tracks setup progress, and offers shortcuts to reduce manual effort.\n\n## Configuration Summary page\n\nThe Configuration Summary page is the landing page of the Configuration Console. The page has two main areas:\n\n- **Setup status**\n\n Displays a tile for each of the three configuration categories with the count of items configured and the total items in that category. From each tile, select **Get Started** to open the first item in that category.\n\n- **Configuration activity**\n\n Displays the configuration changes that have been recorded on this instance. Use the **Configured items** tab to review individual items that have been marked as configured. Use the **Completed batches** tab to review changes that have been grouped into completed batched update sets.\n\n\n## Reuse and AI-assisted configuration\n\nThe console header offers two shortcuts and the item-by-item workflow. Package a completed configuration for reuse on another instance, or use AI to configure supported items.\n\n- **Package and download**\n\n Group completed configuration changes into a batched update set and download it. Reuse the update set to apply the same configuration on another instance without redoing the manual work.\n\n- **Configure with AI**\n\n Open ServiceNow Otto to configure supported items with AI assistance. Configure with AI is available for Content Service setup, Groups, and Users.\n\n\n## Configuration Console modules\n\nThe Configuration Console modules for Software Asset Management \\[[Configuration Console modules for Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/config-console-overview.md)\\] table lists every module that remains after installation, grouped by category. Each row includes a description, a reference link, and the roles required to access the module. To configure a module, select it in the Configuration Console, or enter its name in **Search configurations** to find it. Configure the settings, and select **Mark as configured** to update the setup progress on the Configuration Summary page.\n\n\n
\n\nCategory\n\n\n\nConfiguration items\n\n\n\nDescription\n\n\n\nRoles required\n\n\n\nReference\n\n
\n\nSoftware foundations\n\n\n\nOverride customizations\n\n\n\nResolve conflicts between customizations and the default components of Software Asset Management to keep forms, scripts, UI policies, and business rules upgrade-ready.\n\n\n\nadmin\n\n\n\nSee [Revert Software Asset Management customizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/revert-sam-customizations.md).\n\n
\n\nContent job progress\n\n\n\nTrack the first-time run of the content jobs that load the software content library data supporting Software Asset Management features.\n\n\n\ncds\\_client\\_admin\n\n\n\nSee [Monitoring content job progress](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/content-job-progress.md).\n\n
\n\nContent Service setup\n\n\n\nOpt in to the Software Asset Management Content Service to share unnormalized software installation data from your organization with ServiceNow® to improve the normalization process.\n\n\n\n- sam\\_admin\n- sn\\_ia\\_config.ia\\_user\n\n\n\nSee [Configure Content Service setup using AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/configure-content-service-otto.md).\n\n
\n\nProperties\n\n\n\nConfigure the properties that influence how reconciliation, software models, normalization, and publisher-specific rules run. The console groups these properties under Reconciliation, Software model, Normalization, Publisher, and Other.\n\n\n\nadmin\n\n\n\nSee [Software Asset Management properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/sam-properties.md).\n\n
\n\nOtto skills\n\n\n\nEnable and customize the preconfigured AI skills that automate the Software Asset Management workflows.**Note:** This module appears only when ServiceNow Otto for Software Asset Management \\(SAM\\) is installed.\n\n\n\nSee [Generative AI skills in ServiceNow Otto for Software Asset Management \\(SAM\\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/explore-generative-ai-skills-now-assist-sam.md).\n\n
\n\nMigrate software installations\n\n\n\nMigrate CMDB software installations to the Software Asset Management Software installations \\[samp\\_m2m\\_candidate\\_install\\] table.\n\n\n\n- sam\\_admin\n- sn\\_ia\\_config.ia\\_user\n\n\n\nSee [Migrate software installations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/t_MigrateSWInstalls.md).\n\n
\n\nGovernance\n\n\n\nScheduled jobs\n\n\n\nView, create, and export the scheduled jobs that automate recurring Software Asset Management processes such as normalization and reconciliation.\n\n\n\nsystem\\_scheduler\\_admin\n\n\n\nSee [Configure scheduled jobs in the Configuration Console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/manage-scheduled-jobs-sam-using-config-console.md).\n\n
\n\nGroups\n\n\n\nCreate groups and assign users and roles that manage Software Asset Management operations and notifications.\n\n\n\nadmin\n\n\n\nSee [Configure groups and users using AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/configure-sam-team-using-ai.md).\n\n
\n\nUsers\n\n\n\nImport users and assign roles that establish access and capabilities across Software Asset Management.\n\n
\n\nData management\n\n\n\nSSO\n\n\n\nConfigure the SSO integration for Software Asset Management.\n\n\n\n- sam\\_admin\n- sn\\_ia\\_config.ia\\_user\n\n\n\nSee [SSO integration in Configuration Console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/sam-sso-integration-config-console.md).\n\n
\n\nDirect connection\n\n\n\nConfigure the direct connection integration for Software Asset Management.\n\n\n\nSee [Direct connection integration in Configuration Console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/sam-direct-connection-config-console.md).\n\n
**Parent Topic:**[Configuration Console for Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/config-console-sam.md)\n\n**Related topics** \n\n\n[Configuration Console for Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/config-console-sam.md)\n\n"}}