| \n\nWarranty Claims\n\n | \n\nManufacturing labor common\\[sn\\_labr\\_cmn\\]\n\n | \n\nManage all the entities related to labor management within MCO.\n\n |
| \n\nManufacturing Common\n\n | \n\nManufacturing Core\\[sn\\_mfg\\_cmn\\]\n\n | \n\nManage and maintain common components for MCO.\n\n |
| \n\nManufacturing Dealer Common\n\n | \n\nManufacturing dealer management\\[sn\\_dealer\\_mgmt\\]\n\n | \n\nManage all the entities related to dealer management within MCO.\n\n |
| \n\nClaim Common\n\n | \n\nCommon Claim\\[sn\\_claim\\_cmn\\]\n\n | \n\nManage all entities related to Base Claims within MCO.\n\n |
| \n\nAnomaly Detection Rule\n\n | \n\nAnomaly Detection Rule\\[sn\\_anomaly-detection\\]\n\n | \n\nAutomatically flags suspicious warranty claims before they are approved and reimbursed by identifying duplicate submissions, mismatched parts, reused images, and unusual claim patterns.\n\n |
| \n\nManufacturing Repair Claim Management\n\n | \n\nManufacturing repair claim management\\[sn\\_repr\\_claim\\_mgmt\\]\n\n | \n\nManage all the entities and flows related to Repair Claims within MCO.\n\n |
| \n\nManufacturing Repair Claim Management Advanced\n\n | \n\nManufacturing repair claim management advanced\\[sn\\_rep\\_clm\\_mgt\\_adv\\]\n\n | \n\nProvides playbook experience and manage workflows and all major functionalities related to Repair Claims within MCO.\n\n |
| \n\nManufacturing Recall Claim Management\n\n | \n\nManufacturing recall claim management\\[sn\\_rcl\\_claim\\_mgmt\\]\n\n | \n\nManage all entities and flows related to Recall Campaigns and Claims within MCO.\n\n |
| \n\nManufacturing Sales Promotion Management\n\n | \n\nSales promotion management\\[sn\\_sales\\_prm\\_mgmt\\]\n\n | \n\nManage all the entities and flows related to sales promotion within MCO.\n\n |
| \n\nManufacturing Sales Promotion Management Advanced\n\n | \n\nSales promotion claim management advanced\\[sn\\_sls\\_prm\\_clm\\_adv\\]\n\n | \n\nProvides playbook experience and manages workflows and all major functionalities related to Sales Promotion Claims within MCO.\n\n |
| \n\nIntegrations for Manufacturing Commercial Operations\n\n | \n\nIntegrations for Manufacturing Commercial Operations\\[sn\\_mco\\_integ\\]\n\n | \n\nProvides integration functionality for all features.\n\n |
| \n\nManufacturing Quality Management\n\n | \n\nManufacturing Quality Management \\[sn\\_mfg\\_qm\\]\n\n | \n\nHelps to identify product issues, create quality investigations to perform root cause analysis, and implement corrective and preventive actions \\(CAPA\\) to resolve issues and prevent recurrence.\n\n |
| \n\nRemediation Core\n\n | \n\nRemediation Core\\[sn\\_rm\\_core\\]\n\n | \n\nEnables organizations to systematically identify root causes, plan and execute remediation actions, and track the cost of poor quality \\(CoPQ\\) to enhance improved accountability, efficiency, and continuous improvement.\n\n |
| \n\nManufacturing Gen AI\n\n | \n\nNow Assist for Manufacturing Commercial Operations \\(MCO\\)\\[sn\\_mfg\\_gen\\_ai\\]\n\n | \n\nNow Assist for Manufacturing Commercial Operations \\(MCO\\) brings ServiceNow's agentic AI capabilities to purpose-built manufacturing workflows.\n\n |
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