{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":35981,"path":"now-intelligence/process-mining/configure-insights-for-spm.md","title":"Configure insights for SPM demands in the Process Mining dashboard","bundle":null,"doc_type":null,"release":"australia","body":"\n# Configure insights for SPM demands in the Process Mining dashboard\n\nConfigure rule definitions for demands to discover insights in the Summary and insights page.\n\n## Before you begin\n\n**Important:** This feature is available with the ServiceNow Store Process Mining SPM content pack v1.0. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).\n\nRole required: sn\\_process\\_mining\\_power\\_user\n\n## Procedure\n\n1.  Navigate to **All** &gt; **Process Mining** &gt; **Process Configurations**.\n\n2.  [Configure the desired finding definitions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/view-business-findings.md).\n\n    The insights filters available for a demand by default are defined in the following table:\n\n<table><tbody><tr><td rowspan=\"2\">\n\nFinding Definitions\n\n</td><td>\n\nDemands that have been approved without being qualified\n\n</td></tr><tr><td>\n\nDemands that have been moved to the next stage without being approved\n\n</td></tr><tr><td>\n\nAutomated Finding Definitions\n\n</td><td>\n\nRework\n\n</td></tr></tbody>\n</table>    When the finding rules are updated, you can view that in the Insights section in the dashboard.\n\n3.  On the Summary and insights page, for the selected insight:\n\n    -   To perform process analysis, select **Process Analysis**. You can view the Process Mining map with the applied filters.\n    -   To perform cluster analysis, select **Cluster Analysis**. Select **View cluster** to view the results. For more information, see [View a cluster analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/cluster-analysis.md).\n\n**Parent Topic:**[Content pack for SPM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/integration-with-spm.md)\n\n"}}