{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":36372,"path":"now-intelligence/task-mining/using-task-mining.md","title":"Using Task Mining","bundle":null,"doc_type":null,"release":"australia","body":"\n# Using Task Mining\n\nCollect and analyze workstation activities to understand how tasks are performed, identify inefficiencies, and make data-driven decisions.\n\nThe following processes are performed using Task Mining to collect workstation data so you can analyze how your people get work done to increase business efficiency.\n\n-   **[Defining the scope of Task Mining projects](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/task-mining/managing-projects.md)**\n\n    Start a Task Mining project to analyze data for a specific purpose. Define how long the project lasts, who to collect data from, how to group activities, and how to visualize data.\n\n-   **[Generating a project data analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/task-mining/mining-a-task-mining-project.md)**\n\n    Generate an analysis of your project data according to your categorization rules, then refine and share the analysis so you can make data-driven decisions.\n\n-   **[Requesting workstation user data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/task-mining/requesting-workstation-user-data.md)**\n\n    Complete data requests for workstation users in the Employee Center to create a pool of data that you can use in future analysis.\n\n-   **[Categorize workstation activities to simplify analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/task-mining/define-default-categorization-rules.md)**\n\n    Organize and add context to your data by grouping similar workstation activities with user-friendly names.\n\n-   **[Identify task improvement actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/task-mining/identify-improvement-opportunities.md)**\n\n    Initiate an automation request from a Task Mining task timeline analysis or share the details of the analysis.\n\n\n"}}