| \n\nRole title \\[name\\]\n\n | \n\nDescription\n\n | \n\nContains roles\n\n |
|---|---|---|
| \n\nOrder Fulfillment Agent\n\n \\[sn\\_ind\\_tmt\\_orm.order\\_fulfilment\\_agent\\]\n\n | \n\nViews product order, product order task, service order, and resource order. Can edit some fields from the tasks.\n\n | \n\n- sn\\_customerservice.case\\_viewer\n- sn\\_tmt\\_core.outbound\\_request\\_read\n- sn\\_ind\\_tmt\\_orm.fulfillment\\_writer\n- sn\\_customerservice.csm\\_workspace\\_user\n- sn\\_prd\\_invt.product\\_inventory\\_relationship\\_write\n- sn\\_sla\\_definition\\_read\n- awa\\_agent\n- sn\\_ind\\_tmt\\_orm.order\\_creator\n- sn\\_fallout\\_mgmt.fallout\\_creator\n- sn\\_prd\\_invt.product\\_inventory\\_relationship\\_creat\n- sn\\_prd\\_invt.product\\_inventory\\_relationship\\_rea\n- wm\\_basic\n\n |
| \n\nOrder Fulfilment Manager\n\n \\[sn\\_ind\\_tmt\\_orm.order\\_fulfilment\\_manager\\]\n\n | \n\nViews and edits product order, product order task, service order, and resource order.\n\n | \n\n- sn\\_ind\\_tmt\\_orm.order\\_fulfilment\\_agent\n- sn\\_ind\\_tmt\\_orm.order\\_approver\n- sn\\_prd\\_invt.product\\_inventory\\_relationship\\_delete\n\n |
| \n\nService Order Agent\n\n \\[sn\\_ind\\_tmt\\_orm.service\\_order\\_agent\\]\n\n | \n\nViews service order and resource order. Can edit some fields from the tasks.\n\n | \n\n- wm\\_basic\n- sn\\_prd\\_invt.product\\_inventory\\_relationship\\_read\n- awa\\_agent\n- sn\\_sla\\_definition\\_read\n- sn\\_ind\\_tmt\\_orm.order\\_creator\n- sn\\_tmt\\_core.outbound\\_request\\_read\n- sn\\_ind\\_tmt\\_orm.fulfillment\\_writer\n- sn\\_prd\\_invt.product\\_inventory\\_relationship\\_create\n- sn\\_prd\\_invt.product\\_inventory\\_relationship\\_write\n- sn\\_customerservice.case\\_viewer\n- sn\\_customerservice.csm\\_workspace\\_user\n- sn\\_fallout\\_mgmt.fallout\\_creator\n\n |
| \n\nService Order Manager\n\n \\[sn\\_ind\\_tmt\\_orm.service\\_order\\_manager\\]\n\n | \n\nViews and edits service order and resource order.\n\n | \n\n- sn\\_ind\\_tmt\\_orm.service\\_order\\_agent\n- sn\\_ind\\_tmt\\_orm.order\\_approver\n- sn\\_prd\\_invt.product\\_inventory\\_relationship\\_delete\n\n |
| \n\nOrder Approver\n\n \\[sn\\_ind\\_tmt\\_orm.order\\_approver\\]\n\n | \n\nApproves customer orders in Order Management. This role is included in the Order Management Business Stakeholder role.\n\n | \n\nsn\\_ind\\_tmt\\_orm.order\\_viewer\n\n |
| \n\nOrder Viewer\n\n \\[sn\\_ind\\_tmt\\_orm.order\\_viewer\\]\n\n | \n\nViews customer, product, service, and resource orders and any related order tasks in Order Management. This role is included in the Order Management Business Stakeholder role.\n\n | \n\n- sn\\_prd\\_invt.product\\_inventory\\_viewer\n- sn\\_sales\\_agmt\\_core.sales\\_agreement\\_viewer\n- sn\\_customerservice.customer\\_data\\_viewer\n- sn\\_prd\\_pm.product\\_catalog\\_viewer\n- sn\\_bus\\_loc.ibl\\_viewer\n- agent\\_workspace\\_user\n- sn\\_bus\\_loc.ebl\\_viewer\n- sn\\_csm\\_pricing.pricelist\\_viewer\n- canvas\\_user\n- sn\\_ord\\_qual\\_mgmt.alternate\\_proposal\\_read\n- sn\\_ind\\_tmt\\_orm.fulfillment\\_viewer\n- sn\\_tmt\\_core.inbound\\_queue\\_read\n- sn\\_prd\\_invt.product\\_inventory\\_operations\\_read\n- sn\\_service\\_org.customer\\_criteria\\_read\n- sn\\_change\\_read\n\n |
| \n\nFulfillment Writer\n\n \\[sn\\_ind\\_tmt\\_orm.fulfillment\\_writer\\]\n\n | \n\nGranular role to grant write access to fulfillment tasks.\n\n | \n\n- sn\\_ind\\_tmt\\_orm.fulfillment\\_viewer\n- sn\\_tmt\\_core.outbound\\_request\\_write\n\n |
| \n\nOrder Agent\n\n \\[sn\\_ind\\_tmt\\_orm.order\\_agent\\]\n\n | \n\nReads, creates, and updates access to orders, order line items, order characteristic values, and price adjustments. Also, reads order tasks, product order, service order, and resource orders.\n\n | \n\n- sn\\_ind\\_tmt\\_orm.order\\_creator\n- sn\\_customerservice.csm\\_workspace\\_user\n- sn\\_customerservice.sn\\_customer\\_menu\\_viewer\n\n |
| \n\nOrder admin\n\n \\[sn\\_ind\\_tmt\\_orm.order\\_admin\\]\n\n | \n\nReads, writes, and updates access for Order tables.\n\n | \n\n- sn\\_ind\\_tmt\\_orm.order\\_agent\n- sn\\_ind\\_tmt\\_orm.order\\_approver\n\n |
| \n\nOrder Creator\n\n \\[sn\\_ind\\_tmt\\_orm.order\\_creator\\]\n\n | \n\nCreates orders. Use this role to send order via REST Web Services.\n\n | \n\n- sn\\_ord\\_qual\\_mgmt.alternate\\_proposal\\_write\n- sn\\_ind\\_tmt\\_orm.order\\_viewer\n- sn\\_ord\\_qual\\_mgmt.alternate\\_proposal\\_create\n\n |
| \n\nOrder Integrator\n\n \\[sn\\_ind\\_tmt\\_orm.order\\_integrator\\]\n\n | \n\nCreates orders. Use this role to send order via REST Web Services.\n\n | \n\n- sn\\_prd\\_invt.product\\_inventory\\_operations\\_create\n- sn\\_tmt\\_core.inbound\\_queue\\_create\n- sn\\_tmt\\_core.inbound\\_queue\\_create\n- sn\\_tmt\\_core.outbound\\_request\\_write\n- sn\\_ind\\_tmt\\_orm.order\\_creator\n\n |
| \n\nTable\n\n | \n\nDescription\n\n |
|---|---|
| \n\nOrder Line Related Items\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\_line\\_related\\_items\\]\n\n | \n\nIndicates associations between an order line item and its related items or product inventory.\n\n |
| \n\nInflight Order Line Item Change\n\n \\[sn\\_ind\\_tmt\\_orm\\_inflight\\_order\\_line\\_item\\_change\\]\n\n | \n\nTracks changes made to order lines items whole the order is in progress.\n\n |
| \n\nExternal product inventory\n\n \\[sn\\_ind\\_tmt\\_orm\\_external\\_product\\_inventory\\]\n\n | \n\nTracks product inventory records managed in external systems and linked to order line items.\n\n |
| \n\nDecomposition Rule\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\_decomposition\\_rule\\]\n\n | \n\nDefines the rules used to break down an order into smaller fulfillment tasks based on characteristics and specification.\n\n |
| \n\nExternal Sim Numbers\n\n \\[sn\\_ind\\_tmt\\_orm\\_st\\_external\\_sim\\_numbers\\]\n\n | \n\nStores Sim numbers managed in external systems for use in order processing.\n\n |
| \n\nOrder Line Item Contact\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\_line\\_item\\_contact\\]\n\n | \n\nStores contact details linked to a specific order line item.\n\n |
| \n\nResource Order\n\n \\[sn\\_ind\\_tmt\\_orm\\_resource\\_order\\]\n\n | \n\nRepresents resource level orders and their associated tasks in the fulfillment process.\n\n |
| \n\nOrder Characteristic\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\_characteristic\\_value\\]\n\n | \n\nRepresents the characteristics and configurable attributes defined for an order.\n\n |
| \n\nPricing Adjustments\n\n \\[sn\\_ind\\_tmt\\_orm\\_pricing\\_adjustment\\]\n\n | \n\nTracks adjustments such as discounts or surcharges applied to an order or order line item.\n\n |
| \n\nMobile Order Task\n\n \\[sn\\_ind\\_tmt\\_orm\\_mobile\\_order\\_task\\]\n\n | \n\nRepresents order tasks created for mobile services or mobile related fulfillment.\n\n |
| \n\nCustomer Order Related Party\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\_related\\_party\\]\n\n | \n\nRepresents parties linked to a customer order, such as organizations or responsible entities.\n\n |
| \n\nReq Def Glide\n\n \\[sn\\_ind\\_tmt\\_orm\\_req\\_def\\_glide\\]\n\n | \n\nStores request definition data linked to variables and dictionary entries in Glide.\n\n |
| \n\nDomain Order Related Items\n\n \\[sn\\_ind\\_tmt\\_orm\\_domain\\_order\\_related\\_item\\]\n\n | \n\nRepresents items linked to a domain order, including related orders and inventory.\n\n |
| \n\nProduct Order\n\n \\[sn\\_ind\\_tmt\\_orm\\_product\\_order\\]\n\n | \n\nRepresents customer product orders and their associated fulfillment tasks.\n\n |
| \n\nCovered Product\n\n \\[sn\\_ind\\_tmt\\_orm\\_covered\\_product\\]\n\n | \n\nRepresents products covered under an order line, sold product, or install base.\n\n |
| \n\nService Order\n\n \\[sn\\_ind\\_tmt\\_orm\\_service\\_order\\]\n\n | \n\nRepresents customer service orders and their associated fulfillment tasks.\n\n |
| \n\nDecomposition Trigger\n\n \\[sn\\_ind\\_tmt\\_orm\\_decomposition\\_trigger\\]\n\n | \n\nDefines the conditions that initiate decomposition of an order or order line.\n\n |
| \n\nInflight Change Type\n\n \\[sn\\_ind\\_tmt\\_orm\\_inflight\\_change\\_type\\]\n\n | \n\nDefines the types of changes that can be applied to inflight orders or order lines.\n\n |
| \n\nOrder Stage\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\_stage\\]\n\n | \n\nDefines the stages an order goes through in its life cycle.\n\n |
| \n\nOrder To Project Relationship\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\_line\\_rel\\_task\\]\n\n | \n\nIndicates the relationship between an order and its associated project tasks or records.\n\n |
| \n\nRequest Definition Characteristic\n\n \\[sn\\_ind\\_tmt\\_orm\\_req\\_def\\_char\\]\n\n | \n\nDefines the characteristics and attributes associated with a request definition.\n\n |
| \n\nDomain Order\\[sn\\_ind\\_tmt\\_orm\\_domain\\_order\\]\n\n | \n\nRepresents a domain level order that consolidates product, service, or resource orders into fulfillment tasks.\n\n |
| \n\nUpgrade Inventory Job\n\n \\[sn\\_ind\\_tmt\\_orm\\_upgrade\\_inventory\\_job\\]\n\n | \n\nStores details of inventory upgrade jobs, including specifications, payload, and status.\n\n |
| \n\nContract Product Offering\n\n \\[sn\\_ind\\_tmt\\_orm\\_contract\\_m2m\\_product\\_offering\\]\n\n | \n\nIndicates the relationship between a contract and its associated product offerings.\n\n |
| \n\nCustomer Order\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\]\n\n | \n\nRepresents a customer’s order, including account, billing, shipping, pricing, and charge details.\n\n |
| \n\nOrder Line Item\n\n \\[sn\\_ind\\_tmt\\_orm\\_order\\_line\\_item\\]\n\n | \n\nRepresents the individual items in a customer order, including product, pricing, quantity, and shipping details.\n\n |