{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":37977,"path":"order-management/som-reference.md","title":"Sales Customer Relationship Management reference","bundle":null,"doc_type":null,"release":"australia","body":"\n# Sales Customer Relationship Management reference\n\nReference topics provide additional information about the Sales Customer Relationship Management applications.\n\n-   **[Sales Customer Relationship Management REST APIs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-rest-apis.md)**  \nSales Customer Relationship Management \\(Sales CRM\\) APIs provide endpoints to create and manage Sales CRM entities such as pricing, leads, quotes, and orders from external systems.\n-   **[Sales automation reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/reference-lead-opportunity-mgt.md)**  \nReference for sales automation applications.\n-   **[Configure, price, quote reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/reference-cpq.md)**  \nReference for configure, price, and quote applications.\n-   **[Order Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/order-mgt-reference.md)**  \nReference topics provide additional information about Order Management.\n-   **[Order operations reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/reference-order-operations.md)**  \nReference for order operations applications.\n-   **[Partner Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/partner-relationship-management-reference.md)**  \nReference topics provide additional information about Partner Relationship Management.\n-   **[Lead-to-cash foundation reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/reference-lead-cash-foundation.md)**  \nReference for lead-to-cash foundation applications.\n-   **[Business Portal reference for Sales Customer Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-business-portal-reference.md)**  \nReference topics provide additional information about the components such as roles and tables that are installed with various Business Portal plugins.\n-   **[Sales Customer Relationship Management glossary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-glossary.md)**  \nLearn about terms and concepts that are unique to Sales Customer Relationship Management.\n\n**Parent Topic:**[Sales Customer Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/order-mgt-overview.md)\n\n"}}