{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":40190,"path":"platform-administration/upgrade-management/um-upgrade-monitor-tool.md","title":"Upgrade Monitor tool in Upgrade Console","bundle":null,"doc_type":null,"release":"australia","body":"\n# Upgrade Monitor tool in Upgrade Console\n\nLeverage Upgrade Monitor to schedule upgrades, monitor their progress, and analyze post-upgrade results, including conflict resolution.\n\n## Scheduling and monitoring an upgrade\n\nUse the Upgrade Monitor module to schedule and monitor the status of an ongoing upgrade in your instance. You can also view the upgrade summary and the list of records causing conflicts in your instance once the upgrade is complete.\n\n-   [Monitoring an upgrade](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-monitor-instance-upgrade.md): Monitor the progress of an ongoing upgrade in your instance\n-   [Process the skipped records list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-process-skipped-records.md): Resolve the differences between the upgraded and customized versions of a record by processing the skipped records list\n-   [Resolve conflicts of a record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-resolve-conflict.md): Resolve conflicts between your customized record and the changes associated with the upgrade\n\n-   **[Monitor an upgrade to an instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-monitor-instance-upgrade.md)**  \nMonitor the progress of an ongoing upgrade in an instance with the Upgrade Monitor. When the upgrade is done, you can view a summary of the results on the Upgrade Summary Report.\n-   **[Process the skipped records list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-process-skipped-records.md)**  \nProcess the skipped records list to resolve the differences between the upgraded and customized versions of a record. If you have customized or altered a record affected by this upgrade, such as a business rule or script, the upgrade generates a skip log record.\n-   **[Resolve conflicts for an individual record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-resolve-conflict.md)**  \nReconcile differences between your customized record and the changes associated with the upgrade.\n\n**Parent Topic:**[Upgrade Console tools](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-tools.md)\n\n**Related topics**  \n\n\n[ATF Test Generator and Cloud Runner tool in Upgrade Console]()\n\n[Cloning tool in Upgrade Console]()\n\n[Upgrade History tool in Upgrade Console]()\n\n[Now Support in Upgrade Console]()\n\n[Upgrade Preview tool in Upgrade Console]()\n\n[Upgrade Skipped Record Rules Editor tool in Upgrade Console]()\n\n[Upgrade Plans tool in Upgrade Console]()\n\n"}}