{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":40221,"path":"platform-administration/user-administration/c_UserRegistration.md","title":"User self-registration","bundle":null,"doc_type":null,"release":"australia","body":"\n# User self-registration\n\nThe User Registration Request \\[com.snc.user\\_registration\\] plugin provides the ability for unregistered users to request access to a ServiceNow instance. An administrator can activate the plugin.\n\nA user can request an account by navigating to the instance. If the plugin is installed, a new section is added to the welcome screen to allow users to request a user account.\n\nThe user can complete and submit the self-registration form, and see a confirmation that it was submitted. The user receives an email when the account is registered.\n\n**Note:** If the email address entered in the self-registration form is already in the system, the request is not submitted.\n\n**Parent Topic:**[Creating users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/ua-creating-users.md)\n\n## Approve a self-registered user account\n\nWhen a user submits a self-registration form, an admin can review and approve it.\n\n### Before you begin\n\nRole required: admin\n\n### Procedure\n\n1.  Navigate to **All** > **User Administration** > **Pending User Registrations** and open the request.\n\n2.  Use the **Create User** and **Reject** related links on the registration request form to approve or deny the request.\n\n    -   If **Create User** is selected, a new user is created using the email address as the **User ID**.\n    -   If **Reject** is selected, the request is marked **Rejected**.\n    If the request was accepted, the user is sent an email notification with the login information. If it was denied, the user is sent an email with the rejection information.\n\n\n## Enable automatic self-registered user account approval\n\nAdmins can enable users to self-register. Enable automatic approval of such accounts to streamline user registration.\n\n### Before you begin\n\nRole required: admin\n\n### Procedure\n\n1.  Navigate to **System Properties** > **System**.\n\n2.  Select **Enable auto processing of user registration request**\n\n3.  Select **save**\n\n    If enabled, registration requests do not require approval. Instead, the business rule **Auto-Process User Registration** creates the user record from the information provided.\n\n\n### What to do next\n\nRequest activation of the [Explicit Roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/explicit-roles.md) \\(`com.glide.explicit_roles`\\) plugin. The Explicit Roles plugin creates two roles to differentiate between internal and external users.\n\n"}}