{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":42328,"path":"platform-user-interface/measuring-performance-next-experience.md","title":"Instance performance in Next Experience","bundle":null,"doc_type":null,"release":"australia","body":"\n# Instance performance in Next Experience\n\nView the performance-based information, including the UI loading times, for any recently accessed Next Experience page by using the client interaction table.\n\n## Key benefits\n\n-   Monitor your instance performance and view this information for up to seven days.\n-   Identify and investigate performance issues, such as slow UI load times.\n-   View the server response times.\n\nThe following table lists the performance data that you can view in the client interaction table. You can find this table by navigating to **All** &gt; **System Logs** &gt; **Client Interactions**.\n\n<table id=\"table_lzk_yvc_4bc\"><thead><tr><th>\n\nHeader items\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nCreated\n\n</td><td>\n\nDate and time that the interaction was recorded.\n\n</td></tr><tr><td>\n\nTotal UI Time\n\n</td><td>\n\nTotal time, in milliseconds, from when a user initiates an interaction, such as loading or navigating, until the UI is idle. Includes rendering and network request time, and may be affected by user interruptions.\n\n</td></tr><tr><td>\n\nContent Download Time\n\n</td><td>\n\nTotal time, in milliseconds, spent downloading resources from the server during the interaction.\n\n</td></tr><tr><td>\n\nUXF Screen Route\n\n</td><td>\n\nRoute that is used to load the page for the given experience. For example, if the page is accessed from a list or form, Classic is displayed. For a workspace, the route defined in UI Builder is displayed.\n\n</td></tr><tr><td>\n\nReferrer\n\n</td><td>\n\nURL that initiated the interaction.\n\n</td></tr><tr><td>\n\nApplication\n\n</td><td>\n\nApplication associated with the accessed URL.\n\n</td></tr><tr><td>\n\nType\n\n</td><td>\n\nInteraction that is being measured. Type options include: -   `PAGE_LOAD`: A full page load.\n-   `NAVIGATION`: Routing within a single page application.\n-   `IN-PAGE`: Time taken for interactions within the page, captured for limited interaction types.\n\n</td></tr><tr><td>\n\nInterruption\n\n</td><td>\n\nType of page load interruption and information about the type of interruption. If there was no interruption, the record displays **none**. The page load interruptions can impact the total UI time metric.\n\n</td></tr><tr><td>\n\nName\n\n</td><td>\n\nContextual label for in-page interactions.\n\n</td></tr><tr><td>\n\nData\n\n</td><td>\n\nAdditional contextual details for in-page interactions.\n\n</td></tr></tbody>\n</table>## UI timing metrics\n\n-   **total\\_ui\\_time**: includes network request time and rendering time.\n-   **fci\\_time** \\(First Component Interactable\\): time when the user first interacts with the UI.\n-   **ui\\_time\\_before\\_load** and **ui\\_time\\_after\\_load**: time before and after the application shell finishes loading. These values are not always populated.\n\n## Network and download metrics\n\n-   **network\\_latency**: approximate network round-trip time using a cached static resource. Useful for comparing performance across regions.\n-   **content\\_download\\_time**: total time spent downloading resources during the interaction.\n-   **client\\_cache\\_hit\\_rate**: percentage of requests served from the browser cache.\n\n## Server and transaction metrics\n\n-   **total\\_response\\_time**: total response time across all related transactions.\n-   **total\\_sql\\_time** and **total\\_sql\\_count**: total time and number of SQL operations.\n-   **total\\_business\\_rule\\_time** and **count**: time and count of business rule execution.\n-   **total\\_txp\\_time**: time spent actively processing transactions, excluding wait times.\n\n## UX routing details\n\n-   **ux\\_screen\\_route**: the route used to load the screen in Next Experience.\n-   **ux\\_screen\\_fields** and **ux\\_screen\\_params**: required and optional parameters used to load the screen.\n\n## Additional data\n\n-   **linked\\_txc\\_metrics**: JSON payload containing detailed client-side transaction metrics.\n-   **page\\_variant\\_sys\\_id**: identifies the specific screen variant displayed to the user.\n\n-   **[View the server response time](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/view-server-response-time.md)**  \nView the server response times that are associated with your Next Experience instance by using the client interaction table.\n\n**Parent Topic:**[Configuring the Next Experience UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-user-interface/next-experience-ui-admin.md)\n\n"}}