{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":46133,"path":"security-management/vulnerability-response/troubleshooting-cvrf-data-import.md","title":"Troubleshooting Common Vulnerability Reporting Framework data import","bundle":null,"doc_type":null,"release":"australia","body":"\n# Troubleshooting Common Vulnerability Reporting Framework data import\n\nTroubleshooting actions can help resolve common issues when importing CVRF data in the Vulnerability Response application.\n\n<table id=\"table_jjk_wy4_psb\"><thead><tr><th>\n\nIssue\n\n</th><th>\n\nAction\n\n</th></tr></thead><tbody><tr><td>\n\nIntegration run duration is long\n\n</td><td>\n\nIf the integration runs for a longer period than expected, then do the following:1.  Navigate to the sn\\_vul\\_ds\\_import\\_q\\_entry table.\n2.  Group by the **Status** field. You can see the entries, which are in the Completed, In progress, or In queued states.\n\n</td></tr><tr><td>\n\nIntegration failed in API-based import\n\n</td><td>\n\nIf the integration fails in API-based import, do the following: 1.  Navigate to **Flow Designer**.\n2.  Open the flow that was selected in the configuration.\n\n**Note:** In the case of Cisco, open the Advisory Parsing flow.\n\n3.  Click **Executions**.\n4.  Open the latest execution or the execution that must be debugged.\n5.  Check the flow in each stage.\n\n</td></tr><tr><td>\n\nIntegration failed in API-based import with a timeout error\n\n</td><td>\n\nIf integration fails in an API-based import due to timeout in the advisory parsing flow, then do the following:1.  Increase the timeout by opening `sys_properties.LIST`.\n2.  In the Name column, search for `sn_vul.CVRFFlowTimeout (inMiliSeconds)`.\n\n**Note:** Time is in milliseconds.\n\n3.  Open the record and update the value with a large number.\n4.  Save the record and rerun the integration.\n\n</td></tr><tr><td>\n\nIntegration failed with error 'Scanner mapping to vendor-mapping data transformation is in progress'\n\n</td><td>\n\nCheck if the integration fails during the URL or API-based import, with the following error:`Scanner mapping to vendor-mapping data transformation is in progress. Data will be populated only after the transformation is completed. Try to execute after some time.` If you have this error, then wait for some time and execute the integration again.\n\n</td></tr><tr><td>\n\nImport queue not getting created during file import\n\n</td><td>\n\nDuring a file import, sometimes the import queue does not get created. This failure means that the transformation that maps scanner-mapping data to vendor-mapping data is in progress. The queue entry is created once the process gets completed.\n\n</td></tr></tbody>\n</table>"}}