{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":48194,"path":"servicenow-platform/notify/difference-notify-twilio-direct.md","title":"Differences between Notify-Twilio and Notify-Twilio Direct","bundle":null,"doc_type":null,"release":"australia","body":"\n# Differences between Notify-Twilio and Notify-Twilio Direct\n\nDescribes the differences between the Notify-Twilio and Notify-Twilio Direct drivers, including architecture, workflows, Twilio support, and task-initiated conference calls.\n\n|Notify-Twilio \\(com.snc.notify.twilio\\)|Notify-Twilio Direct \\(com.snc.notify.twilio\\_direct\\)|\n|---------------------------------------|------------------------------------------------------|\n|This plugin is deprecated. Notify - Twilio Direct Driver now replaces this plugin.|Provides next generation integration with Twilio and Notify.|\n|Uses Java SDK based integration with Twilio.|It is a JavaScript based driver which uses platform provided outbound REST APIs to connect to Twilio.|\n|NA|Adds support for various advanced SMS features such as Co-pilot messaging, Twilio Notify bulk SMS.|\n|NA|Adds support for various functionalities in conference calls such as view the participant who is speaking on the conference call, disable beep when someone enters/exits a conference, advanced call features like machine detection and so on.|\n\n**Parent Topic:**[Notify reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/notify-reference-section.md)\n\n"}}