{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":49358,"path":"servicenow-platform/t_CreateADecisionMatrix.md","title":"Create a decision matrix","bundle":null,"doc_type":null,"release":"australia","body":"\n# Create a decision matrix\n\nThe name and labels on a decision matrix are closely linked to the categories you choose for the axes. For that reason, first select the metric type and define the X and Y axes before you fill in other fields on the Decision Matrix form.\n\n## Before you begin\n\nRole required: assessment\\_admin or admin\n\n## Procedure\n\n1.  Navigate to **All** &gt; **Assessments** &gt; **Admin** &gt; **Decision Matrixes**.\n\n2.  Click **New**.\n\n3.  Select the metric **Type** to plot results for.\n\n4.  Right-click the form header and select **Save**.\n\n    The X Axis and Y Axis related lists appear.\n\n5.  Define which metric categories the axes represent.\n\n    Each axis can represent a single category or multiple categories. You must specify at least one category per axis in order for the decision matrix to render properly. The available categories are limited to those associated to the metric type selected. To avoid confusion, always update the text for the axis and quadrant labels after editing or adding metric categories to an axis.\n\n    \\[Omitted image \"DecisionMatrixAxes.png\"\\] Alt text: Decision matrix axes\n\n6.  Fill in the remaining fields on the Decision Matrix form and save the record.\n\n    \\[Omitted image \"DecisionMatrixForm.png\"\\] Alt text: Decision Matrix form\n\n    **Note:** For color fields, either HTML color names or hexidecimal \\(hex\\) values are acceptable. For hex values, the \\# character is optional. Values are not case-sensitive. For example, all of the following values are valid: LightGray, lightgray, \\#D3D3D3, d3d3d3.\n\n<table id=\"table_d1w_jkm_q4\"><thead><tr><th>\n\nField\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nName\n\n</td><td>\n\nName of the decision matrix, which appears as the title on the decision matrix page. It is recommended to include the axis categories in the name. For example, if you selected **Importance Rating** as the X-axis and **User Satisfaction** as the Y-axis, you might name the matrix **Importance vs. User Satisfaction**.\n\n</td></tr><tr><td>\n\nType\n\n</td><td>\n\nMetric type associated with this decision matrix. Only results for assessable records of the selected metric type are plotted on the decision matrix.\n\n</td></tr><tr><td>\n\nDefault\n\n</td><td>\n\nDetermines whether or not this is the default decision matrix. The default decision matrix opens when you click **View Matrix** on a scorecard. Select the check box to set the matrix as the default decision matrix.The system prevents you from creating more than one default decision matrix per metric type. If there is already a default decision matrix for the type and you try to save a different matrix with the check box selected, an error message appears. The maximum values for the default decision matrix are controlled by the **Maximum number of items to show for a decision matrix field filter** property **\\(com.snc.assessment.decision\\_matrix\\_filter\\_max\\_entries\\)**, which has a default value of 1000.\n\n</td></tr><tr><td class=\"sub-head\" colspan=\"2\">\n\nQuadrant Design Section\n\n</td></tr><tr><td>\n\nQuadrant label color\n\n</td><td>\n\nColor of the label text for the quadrants. Each quadrant label displays in the center of the quadrant. You can enter an HTML color name or hex value for this and the other color fields.\n\n</td></tr><tr><td>\n\nX-Axis label\n\n</td><td>\n\nLabel text for the X-axis of the decision matrix. It is recommended to include the metric category name in the label text. For example, for an X-axis category of **Importance Rating**, the X-axis label is **Importance**.\n\n</td></tr><tr><td>\n\nPlotted item color\n\n</td><td>\n\nColor used to display plotted items.\n\n</td></tr><tr><td>\n\nTop left label\n\n</td><td>\n\nLabel text for the top left quadrant. For an X-axis labeled **Importance** and Y-axis labeled **Support**, you might label the top left quadrant **Low importance, high support**.\n\n</td></tr><tr><td>\n\nTop left color\n\n</td><td>\n\nFill color for the top left quadrant.\n\n</td></tr><tr><td>\n\nBottom left label\n\n</td><td>\n\nLabel text for the bottom left quadrant.\n\n</td></tr><tr><td>\n\nBottom left color\n\n</td><td>\n\nFill color for the bottom left quadrant.\n\n</td></tr><tr><td>\n\nBottom left label\n\n</td><td>\n\nLabel text for the bottom left quadrant.\n\n</td></tr><tr><td>\n\nBottom left color\n\n</td><td>\n\nFill color for the bottom left quadrant.\n\n</td></tr><tr><td>\n\nY-Axis label\n\n</td><td>\n\nLabel text for the Y-axis of the decision matrix.\n\n</td></tr><tr><td>\n\nHighlight item color\n\n</td><td>\n\nColor of highlighted plotted items. When you view a decision matrix from an assessable record's scorecard, the assessable record plotted item appears in the highlight color. Specify a highlight color that is different than the **Plotted item color**.\\[Omitted image \"HighlightItemVsPlottedItemColor.png\"\\] Alt text: Highlight item color\n\n</td></tr><tr><td>\n\nTop right label\n\n</td><td>\n\nLabel text for the top right quadrant.\n\n</td></tr><tr><td>\n\nTop right color\n\n</td><td>\n\nFill color for the top right quadrant.\n\n</td></tr><tr><td>\n\nBottom right label\n\n</td><td>\n\nLabel text for the bottom right quadrant.\n\n</td></tr><tr><td>\n\nBottom right color\n\n</td><td>\n\nFill color for the bottom right quadrant.\n\n</td></tr><tr><td class=\"sub-head\" colspan=\"2\">\n\nRelated Lists\n\n</td></tr><tr><td>\n\nX Axis\n\n</td><td>\n\nLists categories that define the X-axis of the decision matrix.\n\n</td></tr><tr><td>\n\nY Axis\n\n</td><td>\n\nLists categories that define the Y-axis of the decision matrix.\n\n</td></tr></tbody>\n</table>\n-   **[Decision matrixes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/r_AdministerDecisionMatrixes.md)**  \nAssessment results obtained by questionnaires and scripted metrics can be mapped to decision matrixes.\n\n**Parent Topic:**[Assessment administrator tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_AssessmentProcess.md)\n\n"}}