Field Service Spoke

Provides actions for flow designers to use when creating Field Service Management business processes.

Action Description Get Work Order Retrieve a work order record using the work order number. If multiple records are found, only the first record is returned. Create Work Order Create a work order and optionally associate it with a case. Update Work Order Update a work order by providing the work order reference and the fields that you want to update. Get Work Order Task Retrieve a work order task record using the work order task number. If multiple records are found, only the first record is returned. Create Work Order Task Create a work order task and optionally associate it with a work order. Update Work Order Task Update a work order task by providing the work order task reference and the fields that you want to update. Add Work Note to Task Add a work note to a task or to task extended objects (for example, a work order or work order task).

Parent Topic:Spokes