Test conversational subflow

Test a conversational subflow to verify it responds correctly to user inputs and performs the expected operations before deploying it in production.

Before you begin

Role required: flow_designer

Procedure

1. Navigate to All > Process Automation > Workflow Studio.

2. On the homepage, select Subflows.

3. From the list of subflows, select the subflow that you want to test.

4. Select Test.

5. From the Test subflow dialog box, select Trigger via a conversation.

   Trigger option Description Trigger by entering inputs Test by manually entering and selecting input values. Trigger via a conversation Test by providing inputs values in a chat experience.

   [Omitted image "example-test-subflow-via-conversation.png"] Alt text: Test subflow dialog box with Trigger via a conversation option selected

6. For Select skill, select the conversational-enabled skill that you want to use for conversational testing.

   To configure subflow conversational settings, see Configure subflow conversational settings.

7. For Select assistant, select the AI assistant you want to use for conversational testing.

8. Select Run Test.

9. In the assistant conversation, answer the questions that the AI assistant asks you.

   For example, provide the details needed to create an address.

   [Omitted image "example-test-subflow-conversation.png"] Alt text: Sample conversation to test Create Address subflow

10. Review the execution details.

    For example, these are sample execution details for the Create Address subflow.

    [Omitted image "example-execution-details-conv-subflow.png"] Alt text: Sample execution details from testing the Crate Address subflow via a conversation

Parent Topic:Building subflows