Turn on the flow recommendations skill

Turn on the flow recommendations skill to get recommendations for the next step of your flow with generative AI.

Before you begin

• Install the ServiceNow Otto for Creator application. See Install ServiceNow Otto for Creator.

• Role required: admin

About this task

Important: The Flow recommendations skill requires a separate subscription to ServiceNow Otto for Creator.

Procedure

1. Navigate to All > AI Admin Hub > Skills.

2. In the workflow list, select Creator.

   [Omitted image "na-creator-skill-cards.png"] Alt text: List of cards displayed when selecting AI skills for Creator

3. In the Flow recommendations card, select Turn on.

4. In the Flow recommendations card, verify that the skill is active.

   [Omitted image "na-creator-flow-skills-active.png"] Alt text: Flow recommendations skill listed as active skill

What to do next

For Flow generation v 28.2 and later releases, grant a flow creation role to each user who will use the Flow recommendations skill. For a list of available flow creation roles, see User access to Workflow Studio flows.

For earlier versions of the Flow generation application, grant the now.assist.creator role and a flow creation role to each user who will use the Flow recommendations skill.

Parent Topic:Flow recommendations