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Combined Playbooks in Workflow Studio release notes for upgrades from Xanadu to Australia

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Combined Playbooks in Workflow Studio release notes for upgrades from Xanadu to Australia

Consolidated page of all release notes for Playbooks in Workflow Studio from Xanadu to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Playbooks in Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says “No updates for this release.”

Important information for upgrading Playbooks in Workflow Studio to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

After you upgrade to Xanadu, update the Playbooks and Workflow Studio applications in the ServiceNow Store.

</td></tr><tr><td>

Yokohama

</td><td>

Upgrade information

After you upgrade to Yokohama, update the Workflow Studio application in the ServiceNow Store.

</td></tr><tr><td>

Zurich

</td><td>

Upgrade information

After you upgrade to Zurich, update the Workflow Studio application in the ServiceNow Store.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## New features

Between your current release family and Australia, new features were introduced for Playbooks in Workflow Studio.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

Variants

Use one playbook for multiple scenarios with variants.

Playbook recommendations

Get suggestions on which activities to replace placeholder activities with.

Re-prompt and preview

Preview and modify your prompt before building your playbook.

Image to playbook generation

Generate a playbook with out-of-the-box activities from text, an image, or both.

Questionnaire activity

Reference flow glide variable input and output values in an activity’s condition builders to collect up to 10 pieces of information from an agent or fulfiller to use later during a playbook run, without requiring an existing table or fields.

Greater access controls

Better manage access to your playbooks and playbook components.

Archived data enhancements

Schedule process execution data to be archived, and view the JSON files for your archived data.

Script support for activate, restart, deactivate, and duplicate

Use a script include or business rule that calls the activate, deactivate, restart, or duplicate playbook APIs.

Washington 25.2 release

See 25.2 features in the Washington DC Playbooks release notes:

-   Playbook Assist

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Changes

Between your current release family and Australia, some changes were made to existing Playbooks in Workflow Studio features.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

Updated Roles

The pd_admin role is now playbook.admin.

Activities trigger asynchronously

To avoid slowing down the playbook runs, the first activities are triggered asynchronously.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Removed

Between your current release family and Australia, some Playbooks in Workflow Studio features or functionality were removed.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

Use the Questionnaire activity instead of the Collect User Data activity.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Deprecations

Between your current release family and Australia, some Playbooks in Workflow Studio features or functionality were deprecated.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Activation information

Review information on how to activate Playbooks in Workflow Studio.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

The application comes with the app in the Workflow Studio ServiceNow Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the ServiceNow Store, as well as related applications like the Process Automation Experience Demo application.

To use the playbook generation feature in Workflow Studio, download the ServiceNow Otto for Creator application.

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

</td></tr><tr><td>

Yokohama

</td><td>

Activation information

The application comes with the application can be downloaded for patch fixes.Workflow Studio ServiceNow Store app. Workflow Studio is part of the ServiceNow AI Platform® and is available by default. Get the latest Workflow Studio features by downloading the latest Workflow Studio app in the ServiceNow Store, as well as related applications like the Process Automation Content and Process Automation Experience Demo applications. The

To use the playbook generation feature in Workflow Studio, download the ServiceNow Otto for Creator application.

Important: Workflow Studio is available in the ServiceNow Store. For details, see the “Activation information” section of these release notes.

</td></tr><tr><td>

Zurich

</td><td>

Activation information

To use the playbook generation feature in Workflow Studio, download the ServiceNow Otto for Creator application.

Important: Playbooks is available in the ServiceNow Store. For details, see the “Activation information” section of these release notes.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Additional requirements

If any additional requirements were introduced or changed for Playbooks in Workflow Studio we have noted them here.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

The following features are part of the ServiceNow AI Platform® and are active by default:

Archived data enhancements
Script support for activate, restart, and deactivate
Updated roles
Greater access controls

Download the app in the ServiceNow Store to access the following features:

Variants
Questionnaire activity
Playbook Recommendations
Re-prompt and preview

For access to all app in the store.Xanadu features, download the latest

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

Additional requirements

Download the latest Workflow Studio app in the ServiceNow Store to access the newest features.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Browser requirements

If any specific browser requirements were introduced or changed for Playbooks in Workflow Studio we have noted them here.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Accessibility information

Review details on accessibility information for Playbooks in Workflow Studio, such as specific requirements or compliance levels.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

Accessibility information

</td></tr><tr><td>

Zurich

</td><td>

Accessibility information
- In Diagram view, navigate between and configure stages and activities via keyboard.
- Set the action bar to always show in Diagram view. To learn more, see View all buttons without hover.
- In Diagram view, use a screen reader to help navigate the designer.
- Updated color contrast for activities to meet WCAG standards.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Localization information

If there are specific localization considerations for Playbooks in Workflow Studio we have noted them here.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

Playbook generation with images is not available in the APAC region.

</td></tr><tr><td>

Yokohama

</td><td>

Localization information

Using OpenAI LLMs for playbook generation is not available in the APAC region.

</td></tr><tr><td>

Zurich

</td><td>

Localization information

Using OpenAI LLMs for playbook generation is not available in the APAC region.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Highlight information

If there are specific highlight considerations for Playbooks in Workflow Studio we have noted them here.

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

Use one playbook for multiple scenarios with variants.
Get recommendations on which activities to replace placeholder activities with.
Preview and modify your text directions before generating your playbook outline with Now Assist.
Generate a playbook with out-of-the-box activities from text, an image or both.
Collect custom responses from an end user, without requiring an existing table or fields.
Better manage access to your playbooks and playbook components.

See Exploring playbooks for more information.

</td></tr><tr><td>

Yokohama

</td><td>

Add custom translations for playbooks.
Restart playbook activities that have ended in error.
Create a checklist directly in the side panel without needing a checklist template.
Generate a playbook via API in other ServiceNow applications such as IT Operations Management (ITOM).
Generate playbooks from inputs that refer to active actions, flows, subflows, content from installed spokes, or activity definitions.

See Exploring playbooks for more information.

</td></tr><tr><td>

Zurich

</td><td>

Add permissions for playbook authors and runtime users.
Activate a playbook without a trigger. Set multiple potential triggers for a playbook, or trigger a playbook on a schedule.
Enable AI agents to complete activities without human intervention during runtime.
Set child variants to evaluate later in a playbook.
Create decision branches for stages.

See Playbooks for more information.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>Parent Topic:Products combined by family

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