Combined Employee Slate release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for Employee Slate from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Employee Slate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says “No updates for this release.”

Important information for upgrading Employee Slate to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

• Upgrade information

Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist).

</td></tr><tr><td>

Australia

</td><td>

• Upgrade information

Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist).

</td></tr></tbody> </table>## New features

Between your current release family and Australia, new features were introduced for Employee Slate.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

• Conversation-first experience

Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments.

• EmployeeWorks home

Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar.

• Interactive split view EmployeeWorks home

Displays content alongside the conversation for seamless interaction with forms, articles, and tasks.

• Personalized canvas

Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible.

• Tasks and requests

Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist.

• Employee org chart

Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist.

• Employee communications

Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources.

• Visual content authoring EmployeeWorks home

Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt.

• Notifications

Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping.

• Configure admin console

Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel.

• AI-powered widget builder

Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support.

• Analytics and reporting

Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics.

• Chat assistance for catalog and knowledge

Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion.

• Moveworks enterprise search

Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant.

• Calendar and schedule management

Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page.

</td></tr><tr><td>

Australia

</td><td>

• ServiceNow product tiers

The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:

-   Foundation: AI basics to deliver insights
-   Advanced: AI to boost productivity across relevant use cases
-   Prime: Act autonomously with all AI assets, and create your own

Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.

• Conversation-first experience

Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments.

• EmployeeWorks home

Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar.

• Interactive split view

Displays content alongside the conversation for seamless interaction with forms, articles, and tasks.

• Personalized canvas

Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible.

• Tasks and requests

Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist.

• Employee org chart

Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist.

• Employee communications

Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources.

• Visual content authoring

Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt.

• Notifications

Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping.

• Configure admin console

Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel.

• AI-powered widget builder

Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support.

• Analytics and reporting

Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics.

• Search and chat

Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion.

• EmployeeWorks Web App

Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant.

• Calendar and schedule management

Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page.

</td></tr></tbody> </table>## Changes

Between your current release family and Australia, some changes were made to existing Employee Slate features.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Removed

Between your current release family and Australia, some Employee Slate features or functionality were removed.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Deprecations

Between your current release family and Australia, some Employee Slate features or functionality were deprecated.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Activation information

Review information on how to activate Employee Slate.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

• Activation information

Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings.

-   Set up data sources and search configurations
-   Configure assistant-specific settings in Moveworks or Now Assist setup
-   Content author or content manager role required for authoring experience access

For more information, see [Placeholder link text to key emp-slate-setup-flow].

Important: Employee Slate is available in the ServiceNow Store. For details, see the “Activation information” section of these release notes.

</td></tr><tr><td>

Australia

</td><td>

• Activation information

Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings.

For more information, see Configuration flow.

Important: Employee Slate is available in the ServiceNow Store. For details, see the “Activation information” section of these release notes.

</td></tr></tbody> </table>## Additional requirements

If any additional requirements were introduced or changed for Employee Slate we have noted them here.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Browser requirements

If any specific browser requirements were introduced or changed for Employee Slate we have noted them here.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Accessibility information

Review details on accessibility information for Employee Slate, such as specific requirements or compliance levels.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

• Accessibility information

Employee Slate includes built-in accessibility compliance through the AI-native widget builder. Custom widgets automatically meet accessibility standards when created through the prompt-driven interface with design components that include accessibility features by default.

</td></tr><tr><td>

Australia

</td><td>

• Accessibility information

The AI widget builder in Employee Slate includes built-in design components that support accessibility standards. When custom widgets are created through the prompt-driven interface, the design components are structured to help developers address accessibility requirements.

</td></tr></tbody> </table>## Localization information

If there are specific localization considerations for Employee Slate we have noted them here.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody> </table>## Highlight information

If there are specific highlight considerations for Employee Slate we have noted them here.

<table class=“custom-rows”><thead><tr><th class=“filter”>

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

• Deploy a conversation-first employee experience with intelligent search and personalized interactions.

• Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar.

• Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations.

• Create a personalized workspace by managing widgets on your personal canvas along with some default widgets.

• Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications.

• Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities.

• Manage and create content from content library with conversational content generation.

• Navigate organizational hierarchies with an integrated search experience for detailed employee information access.

For more information, see [Placeholder link text to key employee-slate-landing-page] documentation.

</td></tr><tr><td>

Australia

</td><td>

• Deploy a conversation-first employee experience with intelligent search and personalized interactions.

• Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar.

• Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations.

• Create a personalized workspace by managing widgets on your personal canvas along with some default widgets.

• Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications.

• Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities.

• Manage and create content from content library with conversational content generation.

• Navigate organizational hierarchies with an integrated search experience for detailed employee information access.

For more information, see [Placeholder link text to key employee-slate-landing-page] documentation.

</td></tr></tbody> </table>Parent Topic:Products combined by family