Employee Center Pro roles

Employee Center Pro plugins include necessary roles for configuring and using the features. Learn more about the roles and the tasks they can perform.

Users and roles are configured at the platform level. For information, see Assign a role to a user.

Employee Center

<table id=“table_prz_3kf_wcc”><thead><tr><th>

Role

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

Employee Center Admin

</td><td>

A user with this role can manage and configure the Employee Center.Note: The sp_admin and esc_admin have scripting rights. These roles can create a widget and run a script to update cross-scope tables.

</td><td>

• catalog_admin

• chat_admin

• live_feed_admin

• sn_employee.admin

• sn_ex_emp_fd.portal_stats_manager

• sn_hr_sp.admin

• sp_admin

</td></tr><tr><td>

Taxonomy Admin [taxonomy_admin]

</td><td>

A user with this role can update and modify any created taxonomy in the taxonomy and topic table names.

</td><td>

user_criteria_admin

</td></tr><tr><td>

Taxonomy Manager

</td><td>

A user criteria on the taxonomy record. A user assigned as a taxonomy manager can manage topics and connected content, but they cannot manage the taxonomy record.

</td><td>

Not applicable

</td></tr><tr><td>

Taxonomy Contributor

</td><td>

A user criteria on the taxonomy record. A user assigned as a taxonomy contributor can associate content to the topics.

</td><td>

Not applicable

</td></tr><tr><td>

Topic Manager

</td><td>

A user criteria on the topic record to decentralize topic management. Users assigned as Topic managers can create, move, or clone topics within or between taxonomies, depending on the rights assigned to them.

</td><td>

Not applicable

</td></tr><tr><td>

Topic Contributor

</td><td>

A user criteria on the topic record for topic management level tasks, such as handling connected content, features content, Knowledge Base

</td><td>

Not applicable

</td></tr></tbody> </table>## Employee Profile

For more information, see Employee profile

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Role

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

Employee profile admin

</td><td>

Configures employee profile

</td><td>

• image_admin

• ml_admin

</td></tr></tbody> </table>## Content Analytics

For more information, see Content Analytics

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Role

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

Content analytics admin

</td><td>

Configures tracking profiles and customizes dashboards

</td><td>

• sn_cdap.admin

• user_admin

• sn_cda.analytics_reader

</td></tr><tr><td>

Content analytics reader

</td><td>

Can view and interact with dashboards

</td><td>

pa_viewer

</td></tr></tbody> </table>## Content engagement

For more information, see Content engagement

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Role

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

Content engagement admin

</td><td>

Configures reaction icons for news articlesContent engagement

</td><td>

sn_ce.moderator

</td></tr><tr><td>

Content engagement moderator

</td><td>

Can remove reported comments from news articles

</td><td>

None

</td></tr></tbody> </table>## Content Experiences

For more information, see Creating campaigns

<table id=“table_wjk_xkk_rcc”><thead><tr><th>

Role

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

Campaign admin

</td><td>

Can access, modify, or delete any campaign

</td><td>

• sn_ca_pa.admin

• sn_ca.campaign_manager

</td></tr><tr><td>

Campaign manager

</td><td>

Creates content, assembles content into campaigns, and reviews performance metrics for published content

</td><td>

• pa.viewer

• sn_ca.content_manager

• sn_ca.campaign_approver

</td></tr><tr><td>

Campaign approver

</td><td>

Reviews and approves campaigns

</td><td>

sn_cd.content_approver

</td></tr></tbody> </table>## Content Governance

For more information, see Managing content requests

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Role

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

Governance admin

</td><td>

Can access, assign, or modify any content request

</td><td>

sn_cg.governance_manager

</td></tr><tr><td>

Governance manager

</td><td>

Can access open content requests and modify the status

</td><td>

None

</td></tr><tr><td>

Content requester

</td><td>

</td><td>

None

</td></tr><tr><td>

[sn_cg.content_request_item_user]

</td><td>

</td><td>

None

</td></tr></tbody> </table>## Content Publishing

For more information, see Creating employee communications

Role Description Contains roles Content Admin\[sn\_cd.content\_admin\] - Define [Content Ownership](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ecpro-content-restriction.md) - Connect Content Publishing with a [Video hosting integrations framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/content-providers.md) - Content Manager \[sn\_cd.manager\] - Template Owner \[sn\_cd.content\_template\_owner\] - sn\_cg.governance\_admin - sn\_cg.content\_request\_user - sn\_cg.content\_request\_item\_user - sn\_cd.content\_category\_owner - sn\_cda.analytics\_admin - sn\_ex\_emp\_fd.portal\_stats\_manager Content Manager\[sn\_cd.content\_manager\] Create, edit and publish content in [Content Publishing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-publish-content.md) - localization\_requestor - sn\_cg.governance\_manager - sn\_cg.content\_request\_user - sn\_cg.content\_request\_item\_user - sn\_esign.config\_manager - sn\_cd.content\_approver - sn\_cda.analytics\_reader Content approver\[content\_approver\] Reviews and approves content approver\_user Content category owner\[sn\_cd.content\_category\_owner\] Create, edit, and delete content categories None Template Owner\[sn\_cd.content\_template\_owner \] This role allows users to create [Content templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-content-templates.md) for news article content creation and publishing. sn\_cd.content\_manager