Activate Mastercard Spoke

Activate the Mastercard Spoke in Integration Hub from the ServiceNow Store, enabling organizations to manage the full card dispute life-cycle. You can then use the spoke to efficiently search transactions, create claims, and process chargebacks, pre-arbitration, and arbitration case filings.

Before you begin

Role required: admin

Procedure

1. Navigate to All > Process Automation > Flow Designer.

2. To customize the connection configuration, access the connection settings in Flow Designer > Connections and select Mastercard.

   For more information on how to update the connection configuration, see .