Configure alert rules to display alerts in crisis map

Set alert rules to specify conditions under which a feed has to be bubbled up and displayed in the dashboard as an alert. You can also specify the conditions under which an alert is no longer valid and dismiss it from the dashboard.

Before you begin

Role required: sn_bcm.planner, sn_bcm.program_manager

About this task

Configure an alert to notify the crisis manager of an impending danger, potential harm, or risk that can cause business disruption. Set up filter conditions to notify events or feeds that can happen within a boundary from the location of your assets.

Configuring an alert rule: Define simple conditions to evaluate an alert rule and determine the feed items that generate an alert. These alerts are displayed on the Crisis Management map.

• Feed condition filters

  Use these filter conditions to set your rules for a feed alert. Filter conditions help you identify alerts that are critical to your business locations from the thousands of feeds you have subscribed to. Business locations can be corporate offices, employee locations, data centers, suppliers, and others.

  [Omitted image "AlertTriggerCondition.png"] Alt text: Setting up filter for feed condition

• Advanced condition script filters

  Use the advanced rules option to set a filter rule with a condition script. For example, you can set a condition based on the proximity of the crisis to your asset locations. You can also make the rule active.

Procedure

1. Navigate to Threat and Alert Data Feeds > Administration > Alert Rules.

2. Click New.

3. On the form, fill in the fields.

   Field Description Name Name of the alert rule. Active Option to set the rule active. Application Read-only field. The field helps distinguish items relevant to the crisis map. Order Display order of the alert rule. By default it is 100. Description Details about the alert. Create Condition If Resource Impacted Option for enabling an alert rule if a resource is impacted. Advanced Option for enabling advanced filter rules with a condition script for the alert rule. Optimize Impact Area Option to indicate if the map area is to be optimized. Select the check box for optimal performance. Feed Condition Conditions to filter alerts based on the set rule. Advanced Condition Script This field appears if the Advanced option is selected. Enter a script to filter feeds based on a criteria, for example, active alerts. Dismiss Condition When Feed Deleted Option to indicate that the alert must be dismissed from the dashboard, if the feed is deleted. When Resources Not Impacted Option to indicate that the alert must be dismissed from the dashboard, if there are no resources impacted.

4. Click Submit.