— title: HealthScan definitions updates: August 2024 release description: Some HealthScan definitions are deprecated or updated between releases. locale: en-US canonical_url: www.servicenow.com/docs/r/australia/impact/healthscan-definitions-aug-store.html release: australia topic_type: reference last_updated: “2026-03-12” reading_time_minutes: 4

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HealthScan definitions updates: August 2024 release

Some HealthScan definitions are deprecated or updated between releases.

Deprecated definitions

The following definitions have been deprecated for the August release.

Important: This list doesn’t contain the definitions for the Security category.

Number Short description Category Reason for deprecation HSD0002058 Articles that should have been made inactive are still accessible in the KB Manageability Replaced by HSD0002056 and HSD0002465 HSD0002403 Add a finding for Skipped Items during last upgrade Upgradeability Duplicate HealthScan definition HSD0018256 Find credentials with few or no affinities Performance Replaced by HSD0002198

Updated definitions

The following definitions have been updated for the August release to improve performance, reduce false positives, and meet the latest coding practices. Some of these definitions will have a positive or negative impact on your customer instance scores.

Important: This list doesn’t contain the definitions for the Security category.

<table id=“table_l41_1dh_xcc”><thead><tr><th>

Number

</th><th>

Short description

</th><th>

Category

</th><th>

Included in Health Assessment scans

</th><th>

Update description

</th></tr></thead><tbody><tr><td>

HSD0001060

</td><td>

Use UI Policies Instead of Client Scripts

</td><td>

Manageability

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0001278

</td><td>

Before Business Rules should not update() or insert() records on other tables

</td><td>

Performance

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0001338

</td><td>

Business Rules should not be defined on the Global table (Global Business Rule)

</td><td>

Performance

</td><td>

X

</td><td>

Added check to ignore out-of-the-box records

</td></tr><tr><td>

HSD0001372

</td><td>

Too many fields on a form

</td><td>

User Experience

</td><td>

X

</td><td>

• Findings will now be reported for all forms and their form views.

• Enhanced to not report form views that have 30 or more fields out-of-the-box. If fields are added on the form views and their count exceeds the threshold of 30, then a finding will be reported.

</td></tr><tr><td>

HSD0001378

</td><td>

Reports not run for 3 months

</td><td>

Manageability

</td><td>

X

</td><td>

Definition updated to provide Findings

</td></tr><tr><td>

HSD0001387

</td><td>

Max page list size options should not be 100 or higher

</td><td>

Performance

</td><td>

X

</td><td>

Best Practice check introduced

</td></tr><tr><td>

HSD0001391

</td><td>

Number of users with the admin role

</td><td>

Manageability

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0001398

</td><td>

Script Includes with duplicate names

</td><td>

Manageability

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0001518

</td><td>

Check for manual indicators with no scores entered

</td><td>

Manageability

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0001554

</td><td>

JDBC Data Sources should have the “Use last run datetime” option checked

</td><td>

Performance

</td><td>

X

</td><td>

Altered script to look at import histories and focus only where a threshold number of records are ‘ignored’ and the DS lacks this setting

</td></tr><tr><td>

HSD0001556

</td><td>

For domain separated instances, admins should be at the top level domain instead of Global

</td><td>

Manageability

</td><td>

X

</td><td>

• Altered script to anonymize sys_user findings

• Added statistic in all cases

</td></tr><tr><td>

HSD0001560

</td><td>

Use ‘track by’ in ngRepeat loops

</td><td>

Performance

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0001600

</td><td>

Transform Script that run onBefore should not update() or insert() records on another table

</td><td>

Manageability

</td><td>

X

</td><td>

• Definition updated to remove OOTB transform scripts from the findings

• Recommendations for the HealthScan definition updated with a more detailed solution approach

</td></tr><tr><td>

HSD0001602

</td><td>

Number maintenance fields unique

</td><td>

Manageability

</td><td>

X

</td><td>

Exclude findings where the dynamic default value is used

</td></tr><tr><td>

HSD0001632

</td><td>

Long running (slow) scripts

</td><td>

Performance

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0001926

</td><td>

Specify group types

</td><td>

Manageability

</td><td>

X

</td><td>

Resolved potential false positives

</td></tr><tr><td>

HSD0002151

</td><td>

Use AngularJS services rather than window objects.

</td><td>

Performance

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0002198

</td><td>

Find credentials with few or no affinities

</td><td>

Performance

</td><td>

X

</td><td>

• Retired duplicate HSD0018256

• Improved the recommendation

• Provided documentation link

</td></tr><tr><td>

HSD0002258

</td><td>

Minimize cancelled discoveries

</td><td>

Manageability

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0002370

</td><td>

Setup SLAs for Case Management

</td><td>

Manageability

</td><td>

</td><td>

• Changed short description

• Document URL change

</td></tr><tr><td>

HSD0002415

</td><td>

Width of the Special Handling Notes pop-up window in pixels cannot be less than 300 pixels.

</td><td>

User Experience

</td><td>

</td><td>

Changed recommendation

</td></tr><tr><td>

HSD0002464

</td><td>

Inactive Knowledge Author

</td><td>

User Experience

</td><td>

X

</td><td>

Active published knowledge articles are now searched for inactive users

</td></tr><tr><td>

HSD0002473

</td><td>

Targeted Communications- Recipient List needs to be Refreshed

</td><td>

User Experience

</td><td>

</td><td>

Removed logic to check that recipient lists assigned to an active publication has been updated or refreshed

</td></tr><tr><td>

HSD0002513

</td><td>

Service Catalog- Maximum order quantity should not exceed 10

</td><td>

User Experience

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0002782

</td><td>

HR PDF Template with Published Document

</td><td>

Manageability

</td><td>

X

</td><td>

Improved performance

</td></tr><tr><td>

HSD0002791

</td><td>

Number, Opened, and Opened by should be populated by default scripts

</td><td>

Manageability

</td><td>

X

</td><td>

• Included logic to check if the dynamic filter option is customized

• Updated the findings to return only the specific record

• Updated recommendation on the detailed action to be taken

</td></tr><tr><td>

HSD0002827

</td><td>

All events should have a description

</td><td>

Manageability

</td><td>

</td><td>

Implemented a simple check for pie.isBaseline()

</td></tr><tr><td>

HSD0002834

</td><td>

The number of rules associated with an order guide should be kept to a minimum

</td><td>

Performance

</td><td>

X

</td><td>

• Updated recommendation verbiage

• Added statistic counter

</td></tr><tr><td>

HSD0004580

</td><td>

Knowledge Management Advanced plugin should be active.

</td><td>

User Experience

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0004581

</td><td>

Checklist should be configured with each & every Knowledge Base.

</td><td>

User Experience

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0004602

</td><td>

Adoption of ATF Quick Start Test ‘Communities’

</td><td>

Upgradeability

</td><td>

</td><td>

• Corrected the finding link

• Added active check is required in second glide to sys_atf_test table

</td></tr><tr><td>

HSD0004604

</td><td>

Adoption of ATF Quick Start Test ‘Customer Service Base Entities’

</td><td>

Upgradeability

</td><td>

</td><td>

• Corrected the finding link

• Added active check is required in second glide to sys_atf_test table

</td></tr><tr><td>

HSD0004656

</td><td>

Adoption of ATF Quick Start Test ‘Customer Service Management for Orders’

</td><td>

Upgradeability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0004657

</td><td>

Adoption of ATF Quick Start Test ‘Customer Service Request Integration’

</td><td>

Upgradeability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0004658

</td><td>

Adoption of ATF Quickstart Test ‘CSM Extension for Proxy Contacts’

</td><td>

Upgradeability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0004659

</td><td>

Adoption of ATF Quickstart Test ‘Major Issue Management’

</td><td>

Upgradeability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0004660

</td><td>

Adoption of ATF Quickstart Test ‘Skill Rule’

</td><td>

Upgradeability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0004973

</td><td>

Check if system property- consumer_max_comments_per_case_daily has been modified for consumer Cases attachment limit

</td><td>

Manageability

</td><td>

</td><td>

• Improved performance

• Corrected typo in short description, description, and recommendation

</td></tr><tr><td>

HSD0006970

</td><td>

Percent of Active Hardware and VM Instance CIs processed via IRE

</td><td>

Manageability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0010608

</td><td>

Percent of Active HW CIs without Asset linkage

</td><td>

Manageability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0012874

</td><td>

Install Base Items with Business Services

</td><td>

Manageability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0012929

</td><td>

Install Base Items with Application Services

</td><td>

Manageability

</td><td>

</td><td>

Improved performance

</td></tr><tr><td>

HSD0001015

</td><td>

Reports should typically not be made public

</td><td>

Manageability

</td><td>

X

</td><td>

• Enhancement in the query to validate if the system property glide.report.published_reports.enabled is accounted for before reporting a finding

• Baseline findings were removed

</td></tr></tbody> </table>Parent Topic:HealthScan definitions