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AustraliaREFERENCE GUIDE

Metadata enrichment with ServiceNow Otto setup

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Metadata enrichment with ServiceNow Otto setup

Before running AI enrichment jobs, activate the enrichment launcher and configure data steward role access.

To use Metadata enrichment with ServiceNow Otto, complete the following setup tasks:

For system properties that control enrichment batch size, parallel lanes, and lane timeouts, see Data assets enrichment system properties These properties are optional. The default values work for most implementations. Adjust them only if enrichment jobs are running slower than expected or you are tuning performance.

Activate the enrichment launcher

Add the DCGEnrichLauncher script include to the Global application scope to activate the enrichment review experience.

Before you begin

The following applications must be installed:

  • Otto for Workflow Data Fabric (sn_nowassist_wdf) version 2.1.4 or later

Role required: admin

About this task

The DCGEnrichLauncher script include activates the enrichment review experience.

Procedure

  1. Set the Application scope to Global.

  2. Navigate to All > Script Includes.

  3. Filter the list by Scope = ServiceNow Data Catalog, then open DCGEnrichLauncher.

  4. Select Insert and Stay to add DCGEnrichLauncher to Global application scope.

    The newly inserted script is in the Global application scope.

Grant data steward access to the enrichment workspace

Configure the bulk_enrich.default_dashboard_sys_id system property to allow users with the data steward role to open the enrichment workspace.

Before you begin

Role required: admin

About this task

The bulk_enrich.default_dashboard_sys_id system property controls who can open the enrichment workspace that monitor-progress links lead to.

Procedure

  1. Navigate to All > System Properties.

  2. Filter the list by Scope = ServiceNow Data Catalog, then open the bulk_enrich.default_dashboard_sys_id property record.

  3. In the Read roles field, add df_data_steward.

  4. Save the property record.

Result

Users with the df_data_steward role can open the enrichment workspace from monitor-progress links and the job-completion email.

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