Oracle HCM Cloud payroll management AI agent

This AI agent retrieves payroll information from Oracle HCM Cloud. It looks up payroll data and employee payslips for HR professionals and payroll administrators.

Workflow

The agent helps the user find payroll and payslip information in Oracle HCM Cloud.

1. Ask the user what they want to do and collect the details the action needs, such as the payroll or employee identifier.

2. Look up payroll data.

3. Look up an employee’s payslip.

4. Present the requested payroll details to the user.

5. Report the outcome to the user, including details of any error.

<table><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Allow third party to access this AI agent

</td><td>

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

</td></tr><tr><td>

Allow AI specialists to access this AI agent

</td><td>

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

</td></tr><tr><td>

Manage long-term memory

</td><td>

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

</td></tr><tr><td>

Tools

</td><td>

• Flow Actions

Look up Payroll

Look up Payslip

</td></tr><tr><td>

Allowed user roles The specific user roles that can access this AI agent.

</td><td>

sn_oracle_hcm_spk.Oracle Cloud HCM Admin

</td></tr><tr><td>

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

</td><td>

sn_oracle_hcm_spk.Oracle Cloud HCM Admin

</td></tr><tr><td>

Triggers

</td><td>

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

</td></tr><tr><td>

Channels

</td><td>

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

</td></tr><tr><td>

Used in agentic workflows

</td><td>

Fetch Individual Compensation and Payslip and Total Rewards

</td></tr></tbody> </table>Parent Topic:Oracle HCM Cloud Spoke AI agents

Related topics

Oracle HCM Cloud Spoke

Integration Hub spokes