SAP Ariba sourcing event management AI agent

This AI agent manages SAP Ariba sourcing events. It looks up supplier bids and awarded bids, downloads bid response attachments, updates event states, and creates supplier awards.

Workflow

The agent helps the user review bids and manage awards for sourcing events in SAP Ariba.

1. Ask the user what they want to do and collect the details the action needs, such as the sourcing event ID.

2. Look up the supplier bids submitted for a sourcing event.

3. Look up awarded bids.

4. Download attachments from supplier bid responses.

5. Create a supplier award based on the bid evaluation.

6. Update the state of the sourcing event.

7. Report the outcome to the user, including details of any error.

<table><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Allow third party to access this AI agent

</td><td>

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

</td></tr><tr><td>

Allow AI specialists to access this AI agent

</td><td>

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

</td></tr><tr><td>

Manage long-term memory

</td><td>

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

</td></tr><tr><td>

Tools

</td><td>

• Flow Actions

Create Supplier Award

Download Attachment from Supplier Bid Responses

Look up Awarded Bids

Look up Supplier Bids

Update Event State

</td></tr><tr><td>

Allowed user roles The specific user roles that can access this AI agent.

</td><td>

pa_power_user

</td></tr><tr><td>

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

</td><td>

pa_power_user

</td></tr><tr><td>

Triggers

</td><td>

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

</td></tr><tr><td>

Channels

</td><td>

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

</td></tr><tr><td>

Used in agentic workflows

</td><td>

Not applicable.

</td></tr></tbody> </table>Parent Topic:SAP Ariba Spoke AI agents

Related topics

SAP Ariba Spoke

Integration Hub spokes