Domain separation and Operational Technology

Domain separation is supported for Operational Technology. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

Support level: Basic

• Business logic: Ensure that data goes into the proper domain for the application’s service provider use cases.

• The application supports domain separation at run time. The domain separation includes separation from the user interface, cache keys, reporting, rollups, and aggregations.

• The owner of the instance must set up the application to function across multiple tenants.

Sample use case: When a service provider (SP) uses chat to respond to a tenant-customer’s message, the customer must be able to see the SP’s response.

For more information on support levels, see Application support for domain separation.

Operational Technology domain separation overview

Because each application can have its own domain separation relationship, no single support level applies to Operational Technology. For more information, see Domain separation and Workflow Studio.

The following table describes the domain separation support levels and use cases for each Operational Technology application.

Application Support level Operational Technology Manager Basic Industrial Process Manager Basic Operational Technology Vulnerability Response Basic Operational Technology Basic Operational Technology Change Management Basic Operational Technology Knowledge Management Basic Operational Technology Request Management Basic

Related topics

Domain separation for service providers