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AI Search reference

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AI Search reference

These reference topics provide additional information about AI Search installed components, system properties, features, and forms.

  • Plugins installed with AI Search
    AI Search adds the following plugin.

  • Components installed with AI Search
    Several types of components are installed with activation of the AI Search plugin, including scheduled jobs, tables, and user roles.

  • External Content for AI Search roles
    External Content for AI Search includes the following roles.

  • AI Search system properties
    Users with the admin role can configure the following system properties for AI Search by navigating to All > System Properties > AI Search.

  • ServiceNow AI Platform tables excluded from AI Search indexing
    AI Search excludes the following ServiceNow AI Platform tables when indexing content. You can’t configure these tables, or tables derived from them, as AI Search indexed sources.

  • Variable types supported by AI Search indexing
    AI Search can index searchable content and metadata from multiple variable types found on indexed source records.

  • AI Search index fields
    List of fields available on records in the AI Search index. AI Search populates these fields with values from source record fields during indexing.

  • AI Search Country To Search Language form
    The AI Search Country To Search Language form enables you to define a knowledge article search language for a country.

  • AI Search External Search User Mapping Table Data Source Relationship form
    The AI Search External Search User Mapping Table Data Source Relationship form enables you to link a user mapping table to an indexed source for external content in AI Search.

  • AI Search Genius Result Configuration form
    The AI Search Genius Result Configuration form enables you to create a Genius Result configuration for use in your AI Search search profiles.

  • AI Search Genius Result Configuration NLU Model Mapping form
    The AI Search Genius Result Configuration NLU Model Mapping form enables you to link a Genius Result configuration to an NLU model.

  • AI Search Results Improvement Rule form
    The AI Search Results Improvement Rule form enables you to create a result improvement rule in an AI Search search profile.

  • Child Table form
    The Child Table form enables you to enable AI Search content indexing for a child table that extends an indexed source table.

  • Custom Matcher form
    The Custom Matcher form enables you to create a global search custom matcher.

  • Dictionary form
    The Dictionary form enables you to create a typo handling, stop word, or synonym dictionary for use in your AI Search search profiles.

  • Dictionary Term form
    The Dictionary Term form enables you to create a typo handling entry, a stop word, or a synonym in a dictionary linked to an AI Search search profile.

  • Facet form
    The Facet form enables you to create a facet refinement filter in the search application configuration for an AI Search application.

  • Field Setting form
    The Field Setting form enables you to create a field setting for an indexed source in AI Search.

  • Indexed Source form
    The Indexed Source form enables you to create an indexed source for use in AI Search.

  • Indexed Source Attribute form
    The Indexed Source Attribute form enables you to create an indexed source attribute for an indexed source in AI Search.

  • Indexed Source History form
    The Indexed Source History form enables you to review details from the ingestion history for an AI Search indexed source.

  • Source Facet Bucket form
    The Source Facet Bucket form enables you to configure display settings for a source facet bucket in the search application configuration for an AI Search application.

  • Record Producer Configuration form
    The Record Producer Configuration form enables you to create an AI Search Assist record producer configuration.

  • Rule - Action Mapping form
    The Rule - Action Mapping form enables you to link a boost action to a result improvement rule in an AI Search search profile.

  • Search Application Configuration form
    The Search Application Configuration form enables you to create a search application configuration for an AI Search application.

  • Search Profile form
    The Search Profile form enables you to create a search profile for use in AI Search applications.

  • Search Profile - Dictionary Mapping form
    The Search Profile - Dictionary Mapping form enables you to link a stop word or synonym dictionary to a search profile in AI Search.

  • Search Profile - Genius Result Mapping form
    The Search Profile - Genius Result Mapping form enables you to link a Genius Result configuration to a search profile in AI Search.

  • Search Profile - Search Source Mapping form
    The Search Profile - Search Source Mapping form enables you to link a search source to a search profile in AI Search.

  • Search Scripted Post-processors form
    The Search Scripted Post-processors form enables you to create a search scripted post-processor in the search application configuration for an AI Search application.

  • Search Source form
    The Search Source form enables you to create a search source that you can make available in AI Search user search experiences.

  • Semantic Index Configuration form
    The Semantic Index Configuration form enables you to define semantic indexing settings for an AI Search indexed source.

  • Semantic Index Field form
    The Semantic Index Field form enables you to define a semantic index field for use in an AI Search semantic index configuration.

  • Sort Option form
    The Sort Option form enables you to create a search result sort option in the search application configuration for an AI Search application.

  • Suggestion Reader Group form
    The Suggestion Reader Group form enables you to modify settings for an auto-complete suggestion type in the search application configuration for an AI Search application.

Parent Topic:AI Search

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