Supported integration interfaces

ServiceNow provides a number of interfaces to be able to directly integrate with the platform. These interfaces are considered part of the platform and are provided at no additional charge.

Interface Email JDBC JSONv2 Web Service LDAP integration SOAP web service REST API SAML Digest token authentication ODBC driver Data Export CTI Syslog probe

• Computer Telephony Integration
  Computer Telephony Integration (CTI) is accomplished by the CTI client on the user machine sending a URL to the instance.

• Integrating ServiceNow with your Intranet
  You can add a ServiceNow login link to your intranet.

• JDBCProbe
  A JDBC probe runs on the MID Server to query an external database via JDBC and returns results to ServiceNow.

• Syslog probe
  The ServiceNow Syslog probe uses the MID Server to deliver log messages from a ServiceNow instance to another machine, such as a dedicated log server, using the syslog protocol over an IP network.

Parent Topic:Integration options