Configure left padding of a system number in a table

You can configure the left padding of the system numbers on a table. For example, pad the Number field on an Incident, Problem, or Change Request.

Before you begin

If you are configuring numbers on a custom table or a table that does not extend the task table, then, before performing the following procedure, you must prepare business rules and script includes. For more information, see Prepare to left-pad number fields in custom tables.

Role required: admin

Procedure

1. Navigate to the form, then right-click the Number field and select Configure Dictionary.

2. Enter the following script in the Default value field and click Update.

   javascript:getNextObjNumberPadded();

3. Navigate to System Definition > Number Maintenance.

4. Open the table record.

5. Enter a value in the Number of digits field.

6. Click Update.

   Number padding is applied to both existing and new records.

   [Omitted image "SysNumberPadded.png"] Alt text: Sys number padded

   The result of the configuration in the image is an Incident number that is left padded.

   [Omitted image "PaddedIncidentnumber.png"] Alt text: Padded incident number

Parent Topic:Prepare to left-pad number fields in custom tables