jsn / ServiceNow, simplified.
AustraliaREFERENCE GUIDE

Upgrade History Task form

On this page

Upgrade History Task form

You can update information about a skipped record task using the Upgrade History Task form.

To make changes on a skipped record task, click a task number link on a task over VTB.

<table id=“table_tht_fp2_clb”><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Short description

</td><td>

Description about the task

</td></tr><tr><td>

Priority

</td><td>

Prioritization of the skipped records based on the importance of the file types. The prioritization is done as follows:- Priority 1 (highest priority): UI pages, UI macros, and more - Priority 2: Business Rules, Security ACLs, and more - Priority 3: Reports and more - Priority 4: Form Sections, Choice Sets, and more - Priority 5 (lowest priority): other

</td></tr><tr><td>

Disposition

</td><td>

Disposition is Skipped since the task board is only for skipped records. The system did not change this record in order to preserve customizations.

</td></tr><tr><td>

Type

</td><td>

Type of file which determines the priority level.

</td></tr><tr><td>

State

</td><td>

State of the files.- Not reviewed: Tasks which have not been reviewed - Reviewed: Tasks which have been reviewed - Merged: Tasks which have both the old and new changes - Retained: Tasks which have retained the updates from the latest upgrade - Reverted: Tasks which have reverted its changes to the base system

</td></tr><tr><td>

Work notes

</td><td>

Notes about the skipped record task

</td></tr><tr><td>

Update

</td><td>

Button to update the skipped record task

</td></tr><tr><td>

Resolve Conflicts

</td><td>

Button to resolve conflicts by reviewing the differences

</td></tr><tr><td>

Revert to Base System

</td><td>

Button to revert the customizations

</td></tr><tr><td>

Delete

</td><td>

Button to delete the skipped record task

</td></tr></tbody> </table>The Old Resolution Details related list shows the actions taken in the previous upgrade version.[Omitted image “uc-old-resolution.png”] Alt text: Image showing the Old Resolution Details related list

<table id=“table_shg_xqf_flb”><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Number

</td><td>

Task number of the skipped file where some actions were taken in the previous upgrade version.

</td></tr><tr><td>

Short description

</td><td>

Description about the task

</td></tr><tr><td>

Disposition

</td><td>

Action performed on this file during previous upgrade

</td></tr><tr><td>

Priority

</td><td>

Prioritization of the skipped records based on the importance of the file types. The prioritization is done as follows:1. (highest priority): xml content 2. script or script_plain 3. html content 4. sys_ui_form_section, sys_ui_related_list, or sys_choice_set 5. (lowest priority): other

</td></tr><tr><td>

State

</td><td>

State of the files.- Not reviewed: Tasks which have not been reviewed - Reviewed: Tasks which have been reviewed - Reviewed and Merged: Tasks which have been reviewed and have both the old and new changes - Reviewed and Retained: Tasks which have been reviewed and have retained the updates from the latest upgrade - Reviewed and Reverted: Tasks which have been reviewed and have reverted its changes to the base system

</td></tr><tr><td>

Assigned to

</td><td>

Name of the assigned user

</td></tr><tr><td>

From

</td><td>

Past previous version

</td></tr><tr><td>

To

</td><td>

Past current version

</td></tr></tbody> </table>Parent Topic:Skipped Records visual task board (VTB)

Keep exploring.

Find another answer, or bring this documentation into your own tools.