Add a new company

You can add companies that represent vendors, manufacturers, or customers with whom you do business. These companies provide a way to categorize users, groups, and assets.

Before you begin

Role required: user_admin or admin

Procedure

1. Navigate to All > User Administration > Companies.

2. Click New.

3. Complete the form with the company details.

<table id=“table_x3s_msg_m4”><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the company.

</td></tr><tr><td>

Phone

</td><td>

Company phone number.

</td></tr><tr><td>

Fax phone

</td><td>

Company fax number.

</td></tr><tr><td>

Manufacturer

</td><td>

Whether the company is a manufacturer.

</td></tr><tr><td>

Vendor

</td><td>

Whether the company is a vendor.

</td></tr><tr><td>

Stock symbol

</td><td>

Three or four letter stock symbol for the company.

</td></tr><tr><td>

Stock price

</td><td>

Current price at which company stock is sold.

</td></tr><tr><td>

Street

</td><td>

Mailing street address of the company.

</td></tr><tr><td>

City

</td><td>

City in which the company is located.

</td></tr><tr><td>

State

</td><td>

State or province in which the company is located.

</td></tr><tr><td>

Zip/Postal code

</td><td>

Zip or postal code for the company.

</td></tr><tr><td>

Notes

</td><td>

Any information about the company that would be helpful for others to know.

</td></tr><tr><td class=“sub-head” colspan=“2”>

Fields that can be added by Personalize a form:

</td></tr><tr><td>

Latitude

</td><td>

The latitude of the company, if applicable. This field is populated by a business rule called get_lat_long. Deactivate this business rule to prevent the system from overwriting any values populated in the field manually. Latitude is expressed as a floating point data type. Latitude from upgraded versions of ServiceNow expressed in any format other than floating point appears in a column called Old Latitude. The system attempts to convert all latitude values from previous versions to the floating point notation, where possible.Note: This field doesn’t display by default. You can add it by personalizing the form.

</td></tr><tr><td>

Longitude

</td><td>

The longitude of the company, if applicable. This field is populated by a business rule called get_lat_long. Deactivate this business rule to prevent the system from overwriting any values populated in the field manually. Longitude is expressed as a floating point data type. Longitude from upgraded versions of ServiceNow expressed in any format other than floating point appears in a column called Old Longitude. The system attempts to convert all longitude values from previous versions to the floating point notation, where possible.Note: This field doesn’t display by default. You can add it by personalizing the form.

</td></tr></tbody> </table> Note: The IT Finance application adds a Finance view to the Company form. The Finance view adds a chart that shows expenses that were allocated to the company.

What to do next

Normalize company data to create consistency when referring to a company name, such as a vendor or manufacturer. For more information see, Normalization data services.

Parent Topic:Creating users, companies, and departments