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AustraliaREFERENCE GUIDE

Certificate based authentication

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Certificate based authentication

Certificate-based authentication lets you mutually authenticate inbound API requests using certificates from a trusted Certificate Authority (CA).

  • Certificate-based authentication for Inbound web services

    Authenticate inbound requests to ServiceNow SOAP and REST APIs. To set up mutual authentication for inbound web services, see Set up Certificate-based authentication.

Note:

  • Certificate Based Authentication is not supported on the On-Prem and edge encryption enabled instance.

  • To enable Certificate Based Authentication on self-hosted instance, review this KB article and follow the instructions available in the Native Certificate-Based Authentication row within the table.

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