KB News widget

The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

You can configure the KB News widget to display specific information by selecting a category from the KB category list.

Note: The KB News widget only displays the knowledge base articles a user has access to based on ACL rules.

[Omitted image “WidgetKBNews.png”] Alt text: KB News widget with announcements about service interruptions

Instance options

[Omitted image “IOKBNews.png”] Alt text: KB news widget instance options with four options listed

<table id=“table_rjn_sx4_j1b”><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Title

</td><td>

Name of the widget that appears in the widget header

</td></tr><tr><td>

Bootstrap color

</td><td>

Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.

</td></tr><tr><td>

Max number

</td><td>

The maximum number of news articles appearing in the widget. The default number is 5.Note: If a user does not have access to articles based on ACL rules, the widget can display fewer articles than the maximum number.

</td></tr><tr><td>

KB category

</td><td>

The knowledge base category determined by the kb_category table. Only published articles display. For a news widget, select something like Announcements to show upcoming events.

</td></tr></tbody> </table>Parent Topic:Knowledge Management widgets

Related topics

{Create and edit a page using the Service Portal Designer}[]

{Configure widget instances}[]

{Clone a widget}[]