jsn / ServiceNow, simplified.
AustraliaREFERENCE GUIDE

Service Status widget

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Service Status widget

The Service Status widget provides a visual representation of service availability over the past three months. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

The Service Status widget displays the history of service availability for one service from the Services [cmdb_ci_service] table. The widget uses the page URL to determine which service to represent.

[Omitted image “WidgetServiceStatus.png”] Alt text: Service Status widget

Each pill represents one day. Each color correlates with a type of service availability. To include additional details when you hover over a pill, such as the task number or short description, you must clone the widget and edit the server script.

Color Service availability Green No issues Blue Planned maintenance Yellow Service degradation Red Outage

Instance options

The Service Status widget does not have any included instance options.

Parent Topic:Service Portal service status widgets

Related topics

{Create and edit a page using the Service Portal Designer}[]

{Configure widget instances}[]

{Clone a widget}[]

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