Raise a cancel request
On this page
Raise a cancel request
As a shopper, you can cancel an entire purchase request, purchase order, or individual line items.
Before you begin
Role required: sn_spend_psd.requestor or shopper
Procedure
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Navigate to ShoppingHub > My purchases.
Alternatively, you can cancel a purchase from Employee Center > Purchase and Expense > Purchase Requests > Cancel a purchase.
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Select a purchase requisition, purchase order, or purchase line.
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Select Cancel this purchase from the Edit menu or the More options menu.
[Omitted image "spo-cancel-purchase-from-pr.png"] Alt text: Canceling a purchase from the purchase requisition.
You can also select the More options icon on the requisition line and select Cancel this purchase to cancel a purchase.
[Omitted image "spo-cancel-purchase-from-pr-more-options.png"] Alt text: Canceling a purchase from the More options menu of a purchase line.
You can also cancel a purchase requisition line using the Remove button in the Edit a purchase page. It will internally create a new procurement case for the buyer to confirm or reject.
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Specify a reason for the cancellation.
[Omitted image "spo-cancel-a-purchase-form.png"] Alt text: Specifying a reason for canceling this purchase.
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Select Submit request.
Result
The step creates a procurement case with the details of the product for cancellation. Associated request lines and tasks are created using this information.
What to do next
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Shoppers can review and edit the request details from ShoppingHub > My requests or My requests from the footer.
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Buyers can review, edit, and process your request details from Procurement Case Management > Source-to-Pay Workspace > Procurement Cases, if required.
Parent Topic:Purchase revision flows
Related topics
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