Journey Designer / concept
Configure Journey designer features
Administrators configure Journey designer for the needs of their organization.
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2,316 results for “flow designer”
Cloud Configuration Governance / task
Create pre-provisioning operations
Pre-provisioning operations streamline catalog item deployment by automating tasks like notifications, workflows, or scripts before provisioning. Configuring these operations eliminates manual steps and saves time.
Integration Hub / task
Set up a bi-directional webhook for the Jira spoke
Configure a webhook to subscribe to Jira with a ServiceNow callback URL.Create a token to embed in the Jira webhook URL.Register a Jira webhook in ServiceNow to notify the ServiceNow app when certain events occur in Jira.Provide a webhook callback URL in yourJira Atlassian…
Integrate applications / task
Create an activity with AI
Create activities from text instructions and preview options by using AI. Activities provide modularity to an automation project in RPA Desktop Design Studio.
ITOM Cloud Accelerate / task
Create a configuration collector
Create a configuration collector to set up how Cloud Configuration Governance imports the configuration data from the cloud. The configuration collector uses Integration Hub subflows to import the configuration data from the cloud.
Delegated Development and Deployment / reference
Developer and deployment permissions
Using Manage Developers, administrators can assign one or more developer and deployment permissions to a group or user for a specific application. These permissions designate the specific actions the assigned user can perform for the application.
Smart Assessment Engine / concept
Configuring Smart Assessment Engine
You can activate or upgrade the Smart Assessment Engine application by downloading it from the ServiceNow Store and then configuring the settings in the initial setup checklist to meet your needs.
Virtual Agent / task
Integrate custom controls
Implement and leverage custom controls built using the custom control framework in your integration.
Virtual Agent / task
Add NLU to an existing keyword topic
Create and map an NLU model group and intent for the topic from Assistant Designer Asset library.
Integration Hub / concept
AWS Translate Spoke
Integrate your ServiceNow instance with AWS Translate to detect languages in the text and translate text to the required language.
Sourcing and Procurement Operations / reference
Purchasing tasks and procurement cases
All automated purchasing tasks and procurement cases are created using flow designer from the Service Delivery Common (SDC) application.
Workflow Studio / reference
JDBC step
Create a reusable action to send SQL commands to a relational database.
Now Assist for CSM / concept
Using agentic AI in ServiceNow Otto for Customer Service Management \(CSM\)
The Customer Service Management (CSM) AI Agent Collection provides a set of prebuilt, fully configured AI agents and agentic workflows designed to address common Customer Service Management scenarios.
Mobile / reference
Mobile experience components available in offline mode
Use the tables to view the various components and features that are either fully, partially or not supported in offline mode.
ServiceNow Studio Classic / concept
Exploring app generation
App generation enables you to create applications in ServiceNow Studio by describing your business process in a conversation with ServiceNow Otto.
Delta yokohama australia / reference
Combined ServiceNow Otto for Creator release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for ServiceNow Otto for Creator from Yokohama to Australia.
Configuration Management Database (CMDB) / task
Set execution mode for running a query
Configure the execution mode to use when running a query, at the query-level. The execution mode determines whether the query runs using a performance-enhancing engine (V2) or the legacy engine (V1).
Vulnerability Response / concept
False Positive overview
A false positive is a condition wherein the scanner reports that a vulnerability exists in the system, but in reality there is no vulnerability. There can be multiple reasons like incorrect classification, improper logic or algorithm in the scanner.
Workflow Studio / task
Check for conversational compatible subflows
Run a compatibility check on new or all subflows to determine if they are conversation compatible. Review the inputs of a subflow to determine if their data types are compatible.
Workflow Studio / concept
Exploring flow generation
Create multiple step flows and subflows with generative AI. Generate appropriate data pill values for supported flow triggers and action inputs.
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