Orchestration / task
Create custom activities using custom activity designer templates
You can create and update different types of custom activities in the Workflow Editor using a custom template.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Orchestration / concept
SSH activities
SSH activities allow workflows to perform operations on Linux and Unix computers.The Run Command activity runs a command (including shell scripts) on a Linux or UNIX computer.The Run SCP activity uses Secure Copy Protocol (SCP) to copy a file from one computer to another,…
Order management / concept
Passing data from Salesforce to CPQ fields
Learn how to pass information from Salesforce into CPQ using the On Configuration/Reconfigure enrichment.
Application development / concept
Application files
Application files are configuration records that allow developers to extend application functionality.
Orchestration / task
Create custom activities using custom activity designer templates
You can create and update different types of custom activities in the Workflow Editor using a custom template.
Orchestration / concept
SSH activities
SSH activities allow workflows to perform operations on Linux and Unix computers.The Run Command activity runs a command (including shell scripts) on a Linux or UNIX computer.The Run SCP activity uses Secure Copy Protocol (SCP) to copy a file from one computer to another,…
Change Management / concept
Change model attributes
Change model attributes are tags that you assign to states in a change model. Scripts can check which attributes are present in the current state of a change and turn functionality on or off for that state.
Supplier Lifecycle Operations / task
Add and configure the Get News data resource in UI Builder
Configure the Get News - Composite data resource to display supplier news in the News and Activity section of the Source-to-Pay Workspace.
Intelligent experiences / concept
Agentic evaluation parser tool
Use the outputs of the agentic evaluation parser tool in your scripts for custom metrics to customize the criteria for effective AI agents and agentic workflows.
Virtual Agent / reference
Grouped Choice user input control
Use the Grouped Choice user input control in a Virtual Agent topic to list multiple groups of choices in one message.
Instance Security Hardening Settings / concept
Updated hardening settings for baseline version 5.0
Some hardening settings have been updated with the release of Security Center baseline version 5.0.
Server API Reference / concept
GlideSPScriptable - Scoped
The GlideSPScriptable API provides methods to interact with data and perform record operations in Service Portal widgets.Returns true if the user can read the specified GlideRecord.Returns true if the user can read the specified GlideRecord.Returns true if the currently logged…
Core UI Interactive Filters / reference
Custom interactive filter examples
As an administrator, you can create custom interactive filter widgets to provide advanced filtering options on dashboards.Create custom interactive filter widgets to provide advanced filtering options on dashboards.After you create the interactive filter, add the filtering logic.
Workflow Studio / task
Get started with dynamic inputs
Create a sample action that illustrates using all available types of dynamic inputs in a flow.Create the aliases, connections, and credentials needed to connect to your local instance.Create a custom data gathering action to fetch a list of table names from the Table API.Create…
Approvals / concept
Summarizers
Approval summarizers are stored in the Macro [sys_ui_macro] table.
Configuration Management Database (CMDB) / concept
Managing proposed changes
The proposed changes feature allows you to pre-configure changes to configuration items and their associated relationships.
Delta zurich australia / reference
Combined ServiceNow SDK release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for ServiceNow SDK from Zurich to Australia.
Scripts / reference
Setting a GlideRecord variable to 'NULL'
GlideRecord variables (including current) are initially null in the database. Setting these back to an empty string, a space, or the JavaScript null value will not result in a return to this initial state.
AI Search / concept
Search sources in AI Search
Define search sources to make your searchable content available in search experiences. Choose an indexed source and configure optional filter conditions to limit the content that users can search.
Customer service management / concept
Configure email replies and notifications for cases
Control how agents reply to customers by email from a case and how much email history replies and notifications include.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.