THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Connections and Credentials / task
Create a template that defines the inputs required to set up a spoke. Set static key-value pairs to create records and set values that apply to every integration. Set dynamic key-value pairs to gather user input and set field values that may vary.
Servicenow platform / concept
Article Optimization is an automated system that improves the quality and health of knowledge articles by providing actionable feedback to authors and managers.
Vulnerability Response / task
Before activating the EUVD or JVN integrations, configure filter values and scheduled job parameters to control how vulnerability data is retrieved and processed.
Discovery / reference
The Discovery and Service Mapping Patterns application uses the Scan Container Image pattern to discover Docker images and OS packages data.
Common Service Data Model (CSDM) / concept
Several features help you to promote accuracy and completeness for the process of syncing legacy data with life-cycle data in the CSDM framework.
Application development / concept
Agentic development on the ServiceNow AI Platform accelerates application development by using AI to generate code and configurations from natural language prompts. However, speed must not compromise security, compliance, and maintainability.
Time Configuration / task
Schedule both conditional and non-conditional scripts. If Domain Separation is installed in the instance, you can also select, filter, sort, and schedule scripts based on their assigned domains.
AI Control Tower / concept
The AI Service Graph Connector for Hugging Face enables you to discover and import AI assets from your Hugging Face environment into ServiceNow AI Control Tower.
Digital End-User Experience (DEX) / task
Create a check definition and link it to the Agent Client Collector (ACC) plugin to enable the ACC agent to run a custom remedial action.
Delta washingtondc australia / reference
Consolidated page of all release notes for ServiceNow AI Platform core feature from Washington DC to Australia.
MID Server / reference
The system provides automatic processes to detect and notify you of possible MID Server credential issues after instance cloning.
Contract Management Pro / task
Activate the Agentic AI - Set reminders for contract and the Agentic AI Set reminders for Econtract business rules to autonomously run the Manage contract repository agentic workflow.
Integration Hub / task
Receive events (Notification, Subscription Confirmation, and Unsubscribe Confirmation) from Amazon SNS at your ServiceNow instance.Create a client secret to authorize requests from Amazon SNS.Create a record in AWS Configurations to authorise requests from Amazon SNS…
Configuration Compliance / concept
Configuration Compliance automate calculating initial values for the fields on test results. The condition for each calculator is evaluated in order, and the first matching calculator is used.
Contact Tracing / task
Create a requirement for your employees to respond to the privacy consent request before entering the workplace to facilitate the use of their data for contact tracing.
DevOps (Family) / task
A high percentage of alerts occur due to errors in config data. If the chain of events that resulted in an alert includes a change request that involves the same CI as the alert, then you can use a variety of tools to isolate the config changes that might have caused the alert.
Automated Test Framework (ATF) / reference
Examples of where the system displays values assigned to some of the step config fields.
DevOps Change Velocity / reference
Pipeline samples for GitLab containing steps to upload and download artifacts for GitHub.
Server API Reference / concept
The ExpenseLine script include is used by various cost management processes and can also be used for generating expense line (fm_expense_line) records from your own server-side scripts.Constructor for ExpenseLine object.Creates a new expense line record.Used internally by the…
Operational Technology Manager / concept
Configure the Service Graph Connector for Microsoft Excel to import your existing Operational Technology data from a populated Microsoft Excel flat-file spreadsheet.
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