Process Mining / concept
Key features of Process Mining
Some key features of Process Mining are listed in this topic.
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2,361 results for “business rules”
Healthcare life sciences / reference
Pre-Visit Management reference
Reference topics provide additional information about Pre-Visit Management components.
Healthcare life sciences / reference
Patient Support Services reference
Reference topics provide additional information about Patient Support Services components.
User Administration / reference
Normalization properties
On the normalization properties form, you can see and change the configurable properties for the Normalization Data Services plugin.
Delta xanadu australia / reference
Combined Data Catalog release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Data Catalog from Xanadu to Australia.
Security Incident Response / concept
Create security incidents from User Reported Phishing emails
Use this feature to create security incidents from user reported phishing emails.The User Reported Phishing feature available is an enhanced version of the existing user reported phishing functionality.
Performance Analytics / reference
Responsive dashboard properties
Use properties to fine-tune dashboard behavior and appearance.
Server API Reference / concept
GlideappCalculationHelper - Global
The GlideappCalculationHelper API is a scriptable object that provides methods that add items to an existing request or request the recalculation of the price of a request.Adds a specific catalog item to an existing request.
Financial Services Treasury Operations / task
Create a treasury service case
Begin the treasury service application process by creating a treasury case on behalf of your customer.
Customer service management / concept
Omnichannel
Omnichannel routes customer conversations from every channel into one workspace. Agents can see the full interaction history and resolve issues without switching context.
Privacy Workspace / task
Review a privacy assessment
Review a privacy assessment after the business user submits it. You can either close the assessment after a review or request a revision if you determine that the assessment requires more information.
Financial Services Customer Lifecycle Operations / concept
Address change workflow
Learn how agents, using the Address change workflow, resolve service requests for a change in customer's address. The workflow applies to both business and personal CLO service requests.
Financial Services Deposit Operations / concept
Add, modify, and cancel standing order workflows
Learn how agents, using the standing order workflows, resolve service requests for adding, modifying, and canceling standing orders to deposit accounts. The workflows apply to both business and personal deposit service requests.
Time Configuration / concept
Event scheduling
You can use various tools for scheduling actions or tasks to happen in the future.
Build workflows
build-workflows/legacy-workflow/c_WorkflowEvents.md
--- title: Workflow events description: The system employs two types of events: registered platform events and workflow events.
Delta xanadu australia / reference
Combined Unified Security Exposure Management \(USEM\) release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Unified Security Exposure Management (USEM) from Xanadu to Australia.
Upgrade Management / reference
Previous Resolutions related list
The Previous Resolutions related list shows the history of the selected skipped record. You can see what resolutions have been done with the selected skipped record in the previous upgrades.
Web Services / reference
RESTMessageV2 MID server example
You can send an outbound REST message through a MID Server.
Authentication / task
Configure Multi-Provider SSO properties
Configure SSO properties and also add a property to the System Properties table to configure an IdP inclusion list.
Project Workspace / concept
Status reporting in Project Workspace
A status report in Project Workspace provides a snapshot of your project health across key areas such as cost, resources, milestones, and schedule.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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